Recruitment & HR Administrator

Company OverviewLevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position OverviewThe Recruitment and HR Administrator will provide essential support to the HR function by ensuring smooth processes related to employee assets and incident reporting, supporting recruitment process, and day-to-day HR administrative tasks. This role plays a key part in maintaining accurate records, enforcing compliance, and supporting both managers and employees across the organization.
Given the nature of the responsibilities, the position requires someone who is highly diligent, detail-oriented, and confident in upholding policies and procedures. The ideal candidate is organized, proactive, and able to manage multiple administrative workflows while ensuring accuracy and accountability. This role ensures operational efficiency within the HR department and helps maintain a structured and compliant working environment.

Key Responsibilities

• Support the end-to-end recruitment process, including job postings on OnlineJobs PH or other job boards, resume screening, and conducting initial candidate screening calls.
• Act as a recruitment reliever by taking over candidate coordination and interview scheduling whenever the main recruiter is on leave or unavailable. Tasks may include coordinating interviews, assessments, and follow-ups to ensure candidates move smoothly through the hiring pipeline.
• Support in maintaining ATS records to ensure all candidate information, status updates, and communications are accurate and up to date.
• Conduct thorough background checks on new hires or prospective employees, including verification of employment history, education and relevant references to ensure compliance with organizational standards.
• Assist in the processing of statutory benefits such as SSS maternity, sickness, employee loan certifications, and other government-mandated requirements.
• Maintain accurate employee records, databases, and HR trackers to support compliance and smooth HR operations.
• Ensure proper handling, tracking, and return of all LevelUp-owned office equipment by employees, helping prevent loss, misuse, or misconduct related to company assets.
• Monitor asset assignment and retrieval and maintain accurate inventory records of distributed equipment.

Qualifications

• Proactive and resourceful—able to anticipate needs, prevent issues, and follow through with minimal supervision.
• Strong sense of accountability and integrity, especially when handling employee records, sensitive information, and company assets.
• Strong commitment to maintaining confidentiality and following standard HR protocols.
• Comfortable performing administrative errands or coordination tasks involving external agencies, offices, or partners.
• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 4 years of experience in HR administration, recruitment, or a related HR support role.
• Experience handling recruitment, including posting, screening, and coordinating interviews.
• Prior experience with HR operations, employee documentation, onboarding, or government-mandated benefits processing is an advantage.
• Strong understanding of basic HR processes, documentation flows, and compliance requirements.
• Background in handling office equipment tracking, inventory, or incident reporting is a plus.

More Information

• Work Schedule: Monday to Friday, 10am to 7pm or 9am to 6pm
• 100% remote work arrangement
• Opportunity to work with a collaborative team that values trust and honest communication