Property Manager (Remote)

Job Title: Property Manager
Type: Full-Time, Remote
Location: Philippines

About the Role

Our client is seeking a highly capable Property Manager who will start as a senior-level property manager and grow into a leadership role overseeing people, systems, and processes.

This role is ideal for someone who takes ownership, solves problems proactively, and thrives in a fast-moving, tech-forward environment. You will handle daily property management operations while helping the department scale from 80 units to 300+ units in the next three years.

Key Responsibilities

Property Management Operations

• Coordinate all repairs and maintenance, including scheduling contractors and communicating with tenants to ensure timely completion.

• Manage leases end-to-end: new leases, renewals, terminations, and compliance.

• Respond to tenant, owner, vendor, and team communications via AppFolio twice daily.

• Maintain accurate property records, documentation, and CRM updates.

• Manage maintenance requests, vendor follow-ups, and routine approvals up to $300.

Financial & Administrative Tasks

• Track and categorize expenses; maintain proper documentation and receipts.

• Coordinate with the accounting team to support financial reporting.

• Support project-based tasks such as budgeting, expense tracking, and financial planning.

Process Management & Systems

• Use AppFolio, Google Calendar, and internal TEAM Tracker to prioritize and manage daily tasks.

• Identify workflow inefficiencies and propose improvements.

• Help implement new tools, automation, and AI workflows.

• Create internal documentation (SOPs, checklists, video walkthroughs, and AI prompts).

Leadership (Within 3–6 Months)

• Oversee 2–5 team members and lead weekly team meetings.

• Train new hires, correct errors, and establish clear expectations.

• Track department KPIs and maintain dashboards for decision-making.

• Drive accountability and ensure operational excellence across the team.

Ad Hoc & Additional Tasks

• Support general business tasks as needed.

• Perform miscellaneous property-related or operational tasks assigned by the Client.

• Provide colleague training on systems and processes as required.

What Success Looks Like (First 30–60 Days)

• Master AppFolio processes and internal TEAM Tracker workflows.

• Handle maintenance coordination with minimal supervision.

• Maintain consistent communication with tenants, owners, vendors, and internal teams.

• Organize tasks through structured calendar management and time blocking.

• Begin identifying operational gaps and recommending process improvements.

Qualifications

• 3+ years of experience in property management or real estate operations.

• Strong English communication skills (written and spoken).

• High attention to detail, accuracy, and follow-through.

• Strong technology intuition; comfortable with automation and AI tools.

• Proven ability to prioritize, time-block, and manage multiple moving parts.

• Calm, solutions-oriented demeanor when dealing with tenants, owners, and teams.

• Leadership potential — able to guide, train, and support a growing team.

Ideal Candidate

You are someone who:

• Works independently and takes initiative without waiting for instructions.

• Owns outcomes and consistently delivers high-quality, on-time work.

• Thinks ahead, prevents problems, and asks clarifying questions early.

• Can balance daily operations with process improvement and leadership tasks.

• Enjoys building systems, organizing processes, and scaling operations.

Compensation & Benefits:

• Hourly rate: $4-6 USD, depending on experience and fit.

• Taxes and statutory contributions (SSS, PhilHealth, Pag-IBIG) paid by the company from day one.

• HMO (health insurance) provided after six months of employment.

• Paid time off and holidays offered, amount depending on experience.

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