Project Manager
Role Overview
This is a junior to mid-level Project Manager role focused on Loss Prevention and Operations, managing 3-5 concurrent projects monthly to ensure timely delivery and stakeholder alignment. The hire will work closely with the Global Director of Loss Prevention and cross-functional teams, driving accountability, tracking actions, and facilitating communication across time zones. This position offers significant impact by helping build the function from the ground up and shaping processes in a fast-growing company.
Perks & Benefits
The role is fully remote with core hours aligned to Eastern Time, requiring occasional flexibility for APAC time zones. It offers direct visibility and impact by reporting to the Global Director of Loss Prevention, with clear career growth opportunities into team leadership as the function scales. The company provides a stable, fast-paced environment with a pragmatic feedback culture, though benefits like health insurance are not specified, typical for independent contractor positions.
Full Job Description
Project Manager | Loss Prevention
About Panoptyc
Panoptyc is a fast-growing, stable organization at a pivotal inflection point. We’re building out Loss Prevention (LP) and Operations capabilities to support ambitious growth. This role is a chance to help stand up a function, shape processes from the ground up, and grow your scope quickly.
The Role
We’re hiring a proactive, highly organized Project Manager to keep LP and Operations projects on track end-to-end. You’ll capture actions and owners, follow up relentlessly, drive clarity and accountability, and keep all stakeholders aligned. Expect to handle 3–5 concurrent projects per month and to be the connective tissue ensuring nothing falls through the cracks.
You will report directly to the Global Director of Loss Prevention, which means visibility, impact, and clear decision paths.
What You’ll Do
Own project execution for LP and Operations
Plan, track, and deliver 3–5 concurrent projects/month on time and within scope
Maintain clear project plans, milestones, risks, issues, and dependencies
Capture all action items, owners, and due dates; drive follow-ups to closure
Keep communication crisp, timely, and structured
Prepare weekly (or as-needed) updates via Slack status notes
Facilitate meetings; publish notes with decisions, actions, and owners
Keep stakeholders aligned across time zones (ET core hours; occasional flexibility for APAC)
Drive accountability and urgency
Make blockers visible early; propose options and recommended paths
Escalate thoughtfully, with context and solutions
Hold yourself and others to high standards of follow-through
Partner cross-functionally
Liaise with LP, Operations, and external/internal stakeholders
Coordinate handoffs; ensure readiness for each project phase
Track agreed metrics and outcomes; close projects with clean documentation and retros
Must-Haves
1–3 years in Project Management (LP experience is a strong plus)
Fluent English (required and non-negotiable)
Exceptional organization and follow-through; you’re systematic and detail-obsessed
Proactive, urgent, and empowered mindset - comfortable “owning the outcome”
Strong stakeholder management and meeting facilitation
Comfort working ET-aligned hours and collaborating across time zones
Solid documentation habits (action logs, RAID logs, status updates)
Nice-to-Haves
Six Sigma (Yellow/Green or completion course)
Exposure to Loss Prevention, Retail Ops, or BPO environments
Familiarity with common PM tooling, Slack and Google Workspace
Why Join Panoptyc
Impact and ownership: help build a capability from scratch inside a stable, fast-growing company
Direct line to decision-making: report to the Global Director of Loss Prevention
Real growth: opportunity to develop into team leadership as the function scales
Pace with support: clear priorities, quick feedback culture, and pragmatic processes
Location: Remote
Work hours: Fulltime - Core overlap with Eastern Time (ET)
Contract: Independent Contractor (B2B)
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