Product Operations Manager, Payroll

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About the job:

As a Product Operations Manager for Embedded Payroll, you will be a key player in establishing strong connections between our product and user-facing teams. Your primary objective will be to work on a 0-1 product and build the product ops processes from scratch. You will foster close collaboration with user-facing teams, including support, sales, and success, ensuring a seamless product feedback loop. Moreover, you will have the unique opportunity to directly engage with our top users, gaining valuable insights into their specific use cases and challenges while guiding them towards maximising their product experience. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

What you will enjoy working on:

• Taking a product to product market fit and scaling in the 0-1 phase and then beyond

• Building systems to operationalize proceeses

• Collecting, quantifying, and prioritizing product-related challenges to be considered by our product and engineering teams in future development.

• Seeking information to solve conceptual problems and contributing to the building and shaping of our product.

• Driving top company launches and global rollouts, ensuring smooth and successful product deployments.

• Digging deep into data and analysing user feedback to gain insights that drive continuous product improvements.

• Designing and implementing complex operational systems and processes to optimise product operations.

• Manage vendors and drive product feedback into the teams

• Leading large cross-functional projects aimed at improving our product, driving innovation, and enhancing user experience.

Requirements:

• A minimum of 3 years of experience in product operations, product management, or a closely related operational role that involved working closely with product and engineering teams.

• Passion for delivering an outstanding user experience and a proven ability to develop a deep understanding of complex products and their various use cases.

• Proficiency in analyzing data, extracting meaningful insights, and utilizing those insights to drive product enhancements.

• Ability to build empathy for user problems, understanding their pain points and needs to shape product decisions effectively.

• Strong multitasking skills and the ability to juggle multiple priorities simultaneously.

• Problem-focused and solutions-oriented mindset with exceptional attention to detail and a willingness to roll up your sleeves to get things done.

• General technical knowledge of software development processes and systems (knowledge of designing and building a payment system is a huge plus).

• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills.

• Prior experience in a fast-paced, product-driven tech company.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.