Product Manager - Retail Operations
Role Overview
This is a senior-level Product Manager role focused on retail operations, where you'll lead customer research, pilot programs, and product strategy to address operational pain points in retail environments. You'll collaborate with cross-functional teams including Loss Prevention, Growth, and Product to transform insights into actionable plans and launch new features in agile sprints. The role involves stakeholder management across retail operations and technology teams, driving product vision and ensuring smooth rollouts with a significant impact on retail security and efficiency.
Perks & Benefits
The role offers full remote work flexibility with a dynamic, global team, requiring availability during US Eastern time zone hours. It includes a competitive hourly rate up to $15/hr USD and the opportunity to work with cutting-edge data tools and technologies in a rapidly growing company reshaping retail security. You'll join a collaborative environment that values curiosity, energy, and problem-solving, with potential for career growth in a forward-thinking tech setting.
Full Job Description
Product Manager - Retail Operations
Location: Remote
About the Role
We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.
Key Responsibilities
Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations.
Required Qualifications
5+ years Product Management experience (3+ years B2B/enterprise)
Proven track record launching and scaling successful products
Experience leading Product Designers and partnering with engineering
Strong agile/scrum and sprint-based delivery experience
Excellent stakeholder management across organizational levels
Exceptional communication skills with ability to influence without authority
Technical acumen to discuss concepts with engineering teams
Demonstrated customer obsession and analytical skills
Nice to Have
3+ years experience designing and refining workflows for human backoffice teams
Retail industry experience, particularly operations or store management
Background with Loss Prevention teams and retail security
Knowledge of retail systems (POS, inventory management)
Experience with video analytics or AI-powered retail solutions
Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
Experience with Computer Vision based solutions
What We're Looking For
Genuinely curious about retail operations
Thrives in ambiguity and creates structure from chaos
Context-switches between strategy and detailed execution
Brings contagious energy and enthusiasm
Views obstacles as problem-solving opportunities
Why Join Panoptyc?
Competitive hourly rate up to $15/hr USD
Be part of a rapidly growing team reshaping retail security
Full remote work flexibility with a dynamic, global team
Opportunity to work with cutting-edge data tools and technologies
Job Details
Full-time status (40 hours per week)
Able to work during US Eastern time zone
Ready to help build the next generation of retail platforms? We want to hear from you!
https://jobs.ashbyhq.com/Panoptyc/ec994a52-e085-4b1e-8ed9-5aec3b186439
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