Personal Lines Insurance Account Manager
Role Overview
As a Personal Lines Account Manager at Pyron Group, you'll serve as the primary point of contact for individuals and families, handling policy changes, endorsements, renewals, billing questions, and claims support. This is a junior-to-mid level role working closely with Personal Risk Advisors and carrier partners, with no prior insurance experience required. You'll directly impact client retention, account growth, and satisfaction while building long-term relationships.
Perks & Benefits
This is a fully remote position with a people-first culture built on integrity, hospitality, clarity, and service. The agency provides competitive salary, optional commission and quarterly bonuses, plus medical, dental, vision, HSA/FSA with employer contributions, 401(k) matching, paid time off, and company-paid life and short-term disability insurance. They support licensing, continuing education, and professional development, including designations like CISR and CIC, making it ideal for motivated candidates seeking a long-term insurance career.
Full Job Description
Pyron Group is seeking a Personal Lines Account Manager to support and serve individuals and families with their personal insurance needs. In this role, you'll become a trusted resource for clients by helping them navigate coverage decisions, policy changes, renewals, and everyday insurance questions.
We believe insurance should be easier to understand, easier to manage, and backed by people who genuinely care. If you enjoy serving others, paying attention to details, and being part of a supportive team, we'd love to meet you.
What You'll Do
Build and maintain strong relationships with personal insurance clients
Serve as a primary point of contact for policy servicing and account support
Process policy changes, endorsements, renewals, and other service requests
Review accounts and identify opportunities to improve client protection
Assist clients with coverage questions, billing concerns, and claims support
Work closely with Personal Risk Advisors and carrier partners to deliver excellent service
Maintain accurate documentation and account records
Support retention, account growth, and client satisfaction initiatives
What We're Looking For
Strong communication and relationship-building skills
Excellent organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Insurance experience is helpful but not required
Property & Casualty License preferred or willingness to obtain one with agency support
New to Insurance?
That's okay.
Many of our most successful team members started with no insurance experience. We provide training, support, and development opportunities to help motivated individuals build long-term careers in the industry.
Professional Development
We believe growth is a shared investment.
Pyron Group provides support for licensing, continuing education, and professional development opportunities. Licensed team members receive agency support for required Mississippi licensing and continuing education, and we encourage the pursuit of respected industry designations, such as CISR and CIC, through our professional development program.
Compensation & Benefits
We invest heavily in our team members by offering:
Competitive salary based on experience
Optional commission opportunities
Quarterly bonus opportunities
Medical, Dental, and Vision Insurance
HSA and FSA options with employer contributions
401(k) with employer matching
Paid Time Off and Paid Holidays
Company-paid Life and Short-Term Disability Insurance
Optional Long-Term Disability and Supplemental Life Insurance
Ongoing training and career advancement opportunities
About Pyron Group
Pyron Group is a people-first insurance agency serving communities across Mississippi. We are committed to helping clients navigate life with confidence while creating meaningful careers for our teammates. Our culture is built around integrity, hospitality, clarity, and service. Every member of our team plays a role in helping us fulfill our mission to lighten the load and lift the spirit.
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