Outbound Sales Team Manager
Role Overview
The Outbound Sales Team Manager will build and oversee a remote outbound sales team focused on generating appointments with U.S. homeowners. This senior-level role involves hiring, training, and managing agents while ensuring effective communication and performance. The manager will create outreach processes and monitor metrics to drive success in appointment generation.
Perks & Benefits
This position offers a fully remote work setup with a focus on candidates from LATAM, allowing for flexibility. Compensation starts at $1,800 USD per month, with potential performance-based bonuses. The role encourages professional growth through team management and provides an opportunity to shape a high-performing sales team in the home services industry.
Full Job Description
Outbound Sales Team Manager
About Bullpen Talent
Bullpen Talent is a staffing company that connects remote professionals with growing U.S. businesses.
We are hiring an Outbound Sales Team Manager for a Washington-based home renovation company.
Location: Remote (LATAM)
Working Hours: U.S. Pacific Time
Compensation: $1,800 USD per month. Performance-based bonuses may be available after several months based on results.
About the Role
We are looking for someone who can build and manage a low-cost outbound sales team focused on generating appointments with local US homeowners.
This role is responsible for the entire outbound process, including hiring agents, training them, sourcing homeowner data, creating outreach processes, managing performance, and improving results.
You will not be the primary caller. Your job is to build and manage the team that does the calling.
Responsibilities
Recruit, hire, and train outbound sales representatives
Build a high-performing team using lower-cost remote talent
Ensure agents sound professional and can effectively communicate with U.S. homeowners
Create scripts, call flows, and training materials
Source homeowner data and prospect lists
Identify and manage lead sources and data providers
Monitor team performance and appointment generation
Coach underperforming agents and improve results
Manage schedules, coverage, and daily operations
Track KPIs and report results to management
Requirements
Experience working in home services (roofing, remodeling, restoration, HVAC, solar, windows, landscaping, etc.)
Experience managing outbound sales or appointment-setting teams
Experience with cold calling and outbound lead generation
Experience hiring, training, and managing lower-cost remote teams
Experience sourcing homeowner leads and prospect lists
Strong sales management and coaching skills
Strong English communication skills
Available during U.S. business hours
Ideal Candidate
You have built and managed an outbound sales or appointment-setting team before.
You understand how to find quality homeowner data, hire and train remote agents, maintain quality standards, and consistently generate appointments.
You know how to keep a remote team motivated, accountable, and performing at a high level.
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