Logistics Director
Role Overview
This senior-level role involves overseeing end-to-end supply chain operations, including managing vendor relationships with factories in India and China, coordinating freight and forwarding, and handling order fulfillment for major retailers. The Logistics Director will work independently or in a small team, ensuring timely delivery and quality control, with a direct impact on global supply chain efficiency and customer satisfaction.
Perks & Benefits
This is a full-time remote position offering flexibility with partial overlap with EST, though late evening availability is required for calls with suppliers in Asia. It provides opportunities for career growth in a growing eco-friendly pet supplies company, with a focus on proactive communication and problem-solving in a dynamic international logistics environment.
Full Job Description
Job Title: Logistics Director
Type: Full-time (Remote)
Working Hours: Monday - Friday (Partial overlap with EST; availability for late evening calls (10–12pm local) is required to liaise with suppliers in India and China.)
Location: Philippines and India
About the Company
We are an innovative pet supplies company known for creating high-quality, eco-friendly, and performance-driven products for pets and their owners. With a strong presence in the U.S. market and partnerships with major retailers, DGS Pet continues to grow its global supply chain footprint while maintaining a commitment to quality, reliability, and sustainability.
Key Responsibilities
Supply Chain Management: Oversee end-to-end supply chain operations—from sourcing to delivery.
Vendor Communication: Act as the main point of contact with factories and suppliers in India and China, including resolving issues such as incorrect box sizes or packaging specs.
Freight & Forwarding Coordination: Manage relationships with freight forwarders and shipping partners; coordinate container building and dispatch schedules.
Order Management: Own the full order lifecycle including processing, fulfillment tracking, and updates to major retailers (e.g., notifying PetSmart when an order is ready for pickup).
Inspection Reports: Review and maintain documentation for product inspections and shipping quality.
Customer & Partner Liaison: Respond promptly to emails, calls, and customer inquiries—professional communication with partners is essential.
Invoicing: Handle basic invoicing tasks related to logistics and freight operations.
Ideal Candidate should have the following:
Experience: Must have prior experience in international logistics, import/export, and freight coordination.
Communication: Proactive communicator who responds to emails and calls without delay.
Detail-Oriented: Able to manage multiple shipments and orders without missing key details.
Night Shift Availability: Comfortable speaking with factories and freight partners during late evening local hours to align with Asia time zones.
Initiative: Takes ownership of the logistics process and solves problems without requiring constant follow-up.
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