Live Events/Online Events Coordinator
Role Overview
The Live Events/Online Events Coordinator is responsible for managing customer digital fulfillment and ensuring the smooth execution of live events. This mid-level role involves multitasking during live sessions, managing attendee interactions, and preparing event materials. The hire will play a crucial role in enhancing the client experience by providing timely support and maintaining high standards of communication.
Perks & Benefits
This fully remote position offers a flexible work environment with a standard schedule from 9:00 AM to 5:00 PM MST. The company values proactive communication and professionalism, fostering a culture of trust and community support. With a focus on career growth, employees can expect opportunities to develop their skills in live event management and customer support.
Full Job Description
Job Title: Live Events/Online Events Coordinator
Location: Remote
Hours: Full time, 9:00 AM - 5:00 PM MST
Compensation: $1,000 - $1,500/ monthly (salary based on assessment)
About the Company
Our client is a startup helping Canadians become real estate investors through online events, bootcamps, and high-ticket coaching, offering community support and weekly calls. Their clients value the company's proactive communication, trustworthiness, and professionalism. They pride themselves on delivering a high-touch, impactful experience for clients.
About the Role
This role focuses on customer digital fulfillment and on-call event management to ensure all live sessions and student communications run smoothly.
Core Responsibilities
Customer digital fulfillment
On-call event management during live sessions
Core Tasks
Execute Calls / Event Deliverables / Coaching / Inbox Management
Run all live sessions, including weekly and weekend calls
Prepare event assets: slides, videos, timers, surveys, and event links
Admit attendees and manage chat during sessions
Fulfillment requests from Ben, including providing resources, links, and course access
Launch and manage calls
Breakouts & spotlight speakers
Gifts, bonuses, and follow-ups
Respond to students quickly and clearly
Clear inbox with solutions
Requirements
Has a solid 2+ years of experience in live event management, customer support, or digital fulfillment roles
Strong communication and problem-solving skills
Ability to multitask and manage live sessions efficiently
Proficiency with online tools for events and course management
Operating Standards
Clarity – Should clearly understand what to do and where to go
Speed – Calls run smoothly and customers receive fast responses
Accuracy – Links, assets, and information are correct
Integrity – Work and communication are honest and professional
Results – Calls, deliverables, and student support are executed efficiently and completed
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