IT Operations

This listing is synced directly from the company ATS.

Role Overview

This IT Operations role involves day-to-day IT administration and support, including provisioning and maintaining devices (Windows, macOS, Linux), managing software and networks, and providing on-site and remote assistance. It is a mid-level position requiring hands-on technical skills, with responsibilities in security operations and on-call duty, impacting the company's operational efficiency and cybersecurity. The hire will work in a transparent, high-performing team focused on cryptocurrency trading, contributing to hardware lifecycle management and employee onboarding processes.

Perks & Benefits

The job offers a fully remote setup with flexible working hours (09:00–17:00) and a supportive culture emphasizing transparency, autonomy, and integrity. Benefits include additional compensation for on-call weeks, opportunities for innovation and growth in a high-performing environment, and a focus on work-life balance with low after-hours support demands. The company values talent over strict job matches, fostering a purposeful and fulfilling work atmosphere without VCs, and encourages clear communication and trust among colleagues.

Full Job Description

We are a team of 140 people, primarily Engineers, Traders and Quants, focused on HFT with ~1% of global crypto trading volume. Being a bit weird, we

  • Are self-taught; our founders do not come from any of the big HFTs

  • Chose to have no VCs on cap-table; this spot is for our colleagues

  • Made Bratislava the central hub, not London or Amsterdam

Culture

When you do something you love, it does not feel like work. At Wincent work is purposeful and fulfilling.

Integrity is not negotiable

Handshakes are sacred for us. Being in the money making business is good, but that alone is not worth our soul; we follow the motto “Be the good guys in the market”.

Say things as they are

Life is too short for games of politics, fluff, or bullshit in general.

Trust each other

We embrace internal radical transparency in terms of compensation, bonuses, and trading strategie

What You Will Do

IT Administration and support

  • Provisioning, configuring, and maintaining of laptops, desktops, and mobile devices.

  • Managing operating system (Windows, macOS and Linux) images, updates, and security patches.

  • Hardware lifecycle management (procurement, upgrades, decommissioning).

  • Sourcing IT equipment and negotiating with vendors.

  • Managing employee onboarding and offboarding processes.

  • Software and licensing management.

  • Managing office networks.

  • Setting up and maintaining meeting room equipment and video conferencing systems.

  • Provide day-to-day IT support to colleagues on-site and remotely.

  • Debug network, software, and hardware issues on Linux, macOS, and Windows devices.

Security Operations

  • Support cybersecurity policies and ensure compliance.

  • Implementing and maintaining endpoint security tools.

  • Participate in office physical security systems and network devices’ maintenance.

Additional Responsibilities

  • Operate selected internal tools.

  • Provide audio-visual support for on-site and off-site meetings and events.

On-call duty

  • Assigned to a one-week on-call rotation every three weeks.

  • Working hours (09:00–17:00): Handle incoming IT support requests with priority and resolve them as quickly as possible.

  • Outside working hours: Remain reachable by phone for urgent issues. Typical volume is about three requests per on-call week.

  • Additional compensation is provided for each on-call week.

What You Need to Succeed

Technical Skills

  • Experience with Linux and macOS.

  • Basic networking knowledge and experience with system administration tools.

  • Scripting skills in any relevant language (e.g., Bash, Python).

Personal Attributes

  • Quick learner with a proactive attitude towards problem-solving.

  • Patient and approachable, able to assist colleagues with varying levels of technical expertise.

  • Strong organizational skills to manage hardware inventories and ensure timely setups.

Communication Skills

  • Fluency in written and spoken English (company language).

  • Ability to clearly explain technical concepts to non-technical users.

Working at Wincent 

At Wincent, we foster a culture of transparency, ownership, and autonomy, where every team member is empowered to make a meaningful impact. We prioritize clear objectives and give you the freedom to innovate and grow within a supportive, high-performing environment.

We value exceptional TOP 1% talent over a perfect match to a job description. If our vision and values resonate with you, we’d love to hear from you. Don’t hesitate to reach out—let’s explore how you can be part of shaping the future of cryptocurrency trading with us!

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