IT Operations & Project Specialist
Role Overview
This mid-level IT Operations & Project Specialist role involves handling Level 1 and Level 2 IT tasks, such as preparing computers for new hires, troubleshooting software and hardware issues, and maintaining core IT systems like operating systems and security tools. The specialist works within a corporate IT team to ensure smooth IT services, support employee experience, and contribute to IT projects and improvements, directly impacting operational efficiency and user satisfaction in a fast-growing tech environment.
Perks & Benefits
The role is fully remote, with benefits including a competitive salary, Swile lunch vouchers, Gymlib membership fully covered, and premium healthcare for the employee and family. While time zone expectations are not specified, the company's French base may imply some alignment with European hours, and the culture emphasizes innovation and employee well-being, supported by wellness activities in the Paris office.
Full Job Description
About Voodoo
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
Team
Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of five teams: HR, Talent acquisition, Legal, M&A and Finance, working together to drive Voodoo’s success.
Role
You are responsable of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)
You help ensure IT Services delivers the best employee experience in relation to employees support, deployments, infrastructure, and day to day IT activities
You maintain core IT systems and operations, including operating systems, security tools, applications
You track and maintain hardware and software inventory
You ensure meeting rooms and VC systems are functioning properly
You update and document the current IT procedures
You contribute to IT projects and improvements
Profile
You are passionate about IT and technology, with proven experience in a similar role or in a fast-growing environment
You have a modern approach to IT management (Cloud, SaaS, Google Workspace, etc.)
You provide excellent customer service and have strong communication skills in English and French
You are able to identify recurring issues and evaluate opportunities to automate them
Experience with AI tools or technologies is a plus
Our Stack
Google Workspace
Slack
SaaS Management/Asset Tool/Ticketing
MDM : Jamf (Mac & Iphone) & Intunes (PC Windows & Android)
SSO, SAML : Okta
Cisco Meraki (LAN, WIFI, Firewall)
VC Systems : Polycom/Logitech
Hardware: 85% Apple, 15% Windows
Benefits
Competitive salary based on experience
Swile Lunch voucher
Gymlib (100% covered by Voodoo)
Premium healthcare coverage with SideCare, 100% covered for you and your family
Wellness activities in our Paris office
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