IT Administrator
Role Overview
This is a mid to senior-level IT Administrator role focused on managing and supporting IT infrastructure, including on-premises and cloud-based systems, networking, and security. The hire will handle systems administration, network management, and IT service leadership, impacting operational reliability and user experience in a dynamic, growing firm. Responsibilities include maintaining servers, Microsoft 365, Active Directory, and mentoring junior staff, requiring a blend of hands-on support and strategic oversight.
Perks & Benefits
The role is fully remote, likely with flexible hours to support work-life balance, and includes a competitive compensation package with performance bonuses and generous benefits like health insurance and a 401(k). Career growth is emphasized through continuing education, personal development training, and opportunities to advance in public accounting, with a supportive, inclusive workplace culture and firm involvement activities.
Full Job Description
Adeptus, is hiring! Adeptus is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan
We are seeking an IT Administrator to join our team.
We are committed to fostering a supportive and inclusive workplace where every
team member can thrive. Apply today to be part of a company that values its
people and their contributions!
Adeptus Partners, LLC, a growing full-service CPA firm, with offices in New York City, New Jersey, Long Island, Maryland, White Plains, and California, is seeking a Tax Accountant for our office located in Olney, MD. We cultivate unique relationships with each client, accommodating specific needs and work to provide the personal attention, recognition and respect our clients deserve.
Summary
Seasoned IT Administrator with a strong foundation in end-user support and a proven track record of advancing from frontline help desk operations into full systems administration. Adept at managing infrastructure, improving IT processes, and delivering reliable, secure technology services. Brings deep hands-on experience with troubleshooting, system configuration, and user enablement, paired with a broader strategic understanding of network, server, and cloud environments.
Key Responsibilities
Systems & Infrastructure Administration
Maintain, configure, and support on-premises and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools.
Administer Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services.
Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations.
Network Management
Support and maintain LAN/WAN infrastructure, firewalls, wireless networks, VPN, and network security appliances.
Perform configuration changes, firmware updates, and troubleshooting of connectivity and performance issues.
Security & Compliance
Implement and enforce security best practices including patch management, MFA, least-privilege access, and endpoint protection.
Assist with audits, compliance initiatives (e.g., SOC 2, HIPAA, PCI), and incident response activities.
IT Service & Support Leadership
Provide Tier 2 and Tier 3 technical support after progressing from Help Desk roles.
Mentor junior support staff and help develop standard operating procedures and knowledge base documentation.
Drive continuous improvement in help desk workflows, ticket resolution processes, and user experience.
Project Implementation
Lead or participate in IT projects such as system upgrades, migrations, hardware refresh cycles, and cloud adoption initiatives.
Coordinate with vendors, internal stakeholders, and cross-functional teams to ensure project success.
Asset, Patch, & Configuration Management
Oversee hardware/software lifecycle management including procurement, deployment, inventory tracking, and decommissioning.
Manage OS and application patching schedules and automated update systems.
Required Skills & Qualifications
Proven experience progressing from Help Desk Support to systems administration roles.
Strong knowledge of Windows Server environments, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.
Experience with virtualization (VMware/Hyper-V), backup systems, and cloud technologies such as Azure or AWS.
Excellent troubleshooting, analytical, and communication skills.
Ability to work independently and manage multiple priorities in a dynamic environment.
Preferred Skills
Scripting skills (PowerShell, Bash, Python).
Experience with SIEM, IDS/IPS, and advanced security tools.
Familiarity with ITIL practices, documentation standards, and ticketing platforms (Jira, ServiceNow, etc.).
Professional Traits
Customer-focused mindset grounded in hands-on support experience.
Adaptable, resourceful, and committed to continuous learning.
Capable of bridging the gap between end-users and technical infrastructure teams.
What Our Firm Offers:
We offer a great opportunity to advance your career in public accounting. You will work with a team of highly professional and dedicated individuals. We will help you enhance the skills needed to succeed both professionally and personally. We offer a unique opportunity to work with clients in various industries. We also offer the following:
Competitive compensation
Performance bonuses
Generous benefits package including health, 401(k), and paid vacation
Friday afternoons off during the summer
Firm involvement activities
Work-life balance with a flexible schedule
Continuing education and personal development training
“Adeptus”, an independent member of the Crete Professionals Alliance, is the brand name under which Adeptus Partners, LLC and Adeptus Advisors LLC and its subsidiary entities provide professional services. Adeptus Partners, LLC and Adeptus Advisors LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Adeptus Partners LLC is a licensed independent CPA firm that provides attest services to its clients, and Adeptus Advisors LLC, and its subsidiary entities provide tax and business consulting services to their clients. Adeptus Advisors, LLC its subsidiary entities, and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the Adeptus brand are independently owned and are not liable for the services provided by any other entity providing the services under the Adeptus brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted Adeptus Partners, LLC and Adeptus Advisors LLC.
Crete Professionals Alliance is an equal opportunity employer, considering all
applicants for employment regardless of race, color, religion, sex, gender identity,
pregnancy, national origin, ancestry, citizenship, age, marital status, physical
disability, sexual orientation, genetic information, or any other characteristic
protected by state of federal law.
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