Head of Business Operations

Paradigm is a San Francisco-based investment firm focused on crypto and frontier technologies across the globe, with over $11 billion in assets under management. We make investments in companies and protocols at all stages, ranging from early-stage venture financing rounds to growth equity to liquid token assets.

Paradigm was co-founded in 2018 by Matt Huang (former Partner at Sequoia Capital) and Fred Ehrsam (co-founder of Coinbase). Since then we’ve been hard at work building a world-class team of brilliant mutants to investigate the world’s most beautiful technical problems. Our research-driven approach helps us build relationships with founders and entrepreneurs, but it also reflects our broader goal of growing the crypto ecosystem globally and accelerating crypto’s ability to advance the world we live in. We believe that crypto will ultimately redefine money, finance, and the internet itself, and this technological revolution will have a fundamental and long-lasting impact on the global economy.

We’re currently looking for a Head of Business Operations: someone to help us build and understand our operating system. This is a highly cross-functional role that will involve working with our engineering team, our head of trading, our portfolio-facing functions, and our investors to streamline the way information flows within the firm. This position reports to Jordan Qualls, Paradigm’s CFO.

Responsibilities

• Lead the development of Paradigm’s internal portfolio management system, and control the internal flow of real-time, proprietary investment data

• Own our risk management approach, predictive analytics, data visualization, investment decision support, rebalancing, deal flow management, and automated reporting

• Ensure that all data housed in Paradigm’s systems is relevant, up to date, and easily accessible

• Manage and mentor a small-but-mighty team of business operations analysts and associates

• Own relationships with partners like custody providers and data vendors

Qualifications

• Deep experience in operations leadership experience in financial services, fintech, or technology

• Work managing high-performing people and complex technology projects

• Deep understanding of financial markets operations and technology infrastructure

• Experience with data architecture, API integrations, and enterprise system design

• Knowledge of regulatory requirements and compliance frameworks

• Experience in cryptocurrency, blockchain, or alternative investments strongly preferred

Attributes

• Exceptional team player

• Extreme open-mindedness

• Clear and concise communication, in both 1:1 and public settings

• Empathy toward the concerns of others, both within and outside Paradigm

• Adaptability in rapidly changing circumstances

• Highly curious; fast learner

• Interest in frontier technologies and crypto markets