External Job Post

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As the Sr. Manager, Compounding Operations, you will lead a team of Specialists (CAPA/Deviation, Documentation, Validations, & OpEx) that is responsible for meeting and maintaining productivity and quality standards within our compounding operations. You will support a brand-new, state-of-the-art facility that requires experience in scaling the business without compromising quality and compliance. You will be a key leader in daily operations, driving continuous improvement, and increasing building capacity within the labs to meet growing demands.

This role is based onsite in our New Albany, OH facility and will report to the Director of Operations, Non-Sterile Compounding 503A | 503B.

You Will:

• Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational Excellence

• Own productivity, quality, and compliance performance across compounding operations
  Support ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standards

• Drive continuous improvement initiatives to increase lab throughput, efficiency, and capacity

• Partner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environment

• Identify operational constraints and implement scalable, compliant solutions to meet growing demand

• Provide day-to-day leadership presence within operations, ensuring consistent execution and accountability

• Establish and monitor KPIs tied to safety, quality, output, and operational excellence
  Lead and support validation activities associated with equipment, processes, and facility expansion

• Ensure robust documentation practices that support compliance, traceability, and right-first-time execution

• Champion a culture of quality, compliance, and continuous improvement across the organization

• Act as a key escalation point for operational risks, compliance gaps, and performance challenges

You Have:

• 8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy.

• Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc. Works well with a team and independently.

• Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc)

• Attention to detail in a fast-paced environment.

• Working knowledge of USP 795, 797, 800, and/or cGMP

• Physical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs.

• Bachelor’s Degree preferred or relevant experience

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

Conditions of Employment: 

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.