Digital Workplace & Automation Specialist
Role Overview
This role is a foundational hire for the Workplace Technology & AI Automation function at a remote-first digital health startup. The specialist will split time between IT operations (provisioning hardware/accounts, managing access, and providing first-line support) and developing AI-powered automations and agentic workflows to streamline repetitive tasks across non-clinical teams. This is a mid-level role requiring a blend of IT support and automation development skills, with the opportunity to shape the company's technological future.
Perks & Benefits
Remote-first company with flexibility to work from home. Opportunity to work with cutting-edge AI technologies. Be part of a fast-scaling organization where you can have a significant impact. Potential for career growth as the function expands.
Full Job Description
About Dreem Health, by Sunrise
Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.
Your Opportunity
The Workplace Technology & AI Automation Specialist owns the digital backbone of the employee experience at Sunrise/Dreem Health: IT provisioning and support, user access management, and the design and delivery of AI-powered automations across non-clinical teams. This role exists because we are a remote-first, fast-scaling organization where tooling, access, and AI capability are expanding faster than our processes can absorb.
The role has two halves that share one purpose — removing friction so people can do their best work.
- The first half is operational: provisioning hardware and accounts, managing access and permissions, and being the first line of support when something breaks.
- The second half is developmental: identifying repetitive, low-human-value transactional work across non-clinical teams (Operations, G&A, Product, Sales & Marketing) and building the AI-powered solutions — agentic workflows, automations, integrations — that eliminate or streamline it.
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