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Clinical Intern

Role Overview

The Clinical Intern is a junior role focused on delivering Medication Therapy Management services via telephonic and video outreach to improve member health and wellness. Under clinician supervision, this individual analyzes medication regimens, develops personalized action plans, and supports clinical outreach programs to enhance care coordination. This position contributes to the Clinical Engagement Center team by adhering to CMS guidelines and collaborating on quality improvements.

Perks & Benefits

This role offers remote work with a flexible schedule of Monday to Thursday 8:30am to 7pm and Friday 8:30am to 5pm, though remote work is not available in certain states. Benefits include top-tier health, dental, and vision insurance, 20 days of paid time off, 4 weeks of paid parental leave, and a 401K match up to 5% with no vesting. The company fosters a culture of diversity, equity, and inclusion, with opportunities for professional growth through educational assistance and a referral bonus program.

Full Job Description

CompanyNavitus About UsNavitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. Pay RangeUSD $17.78 - USD $20.91 /Hr. Work Schedule Description (e.g. M-F 8am to 5pm)M-Th between 8:30am to 7pm and F 8:30am-5pm Remote Work NotificationATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. OverviewNavitus Health Solutions is seeking a Clinical Intern to join our team!The Clinical Intern will be a key contributor to the success of our Clinical Engagement Center focused on improving member s health and wellness via tele-pharmacy and wellness coaching. Under the supervision of a clinician, this individual is responsible for the delivery of the Medication Therapy Management (MTM) services for commercial and Medicare members. In addition, the Clinical Intern will assist in the development and execution of additional clinical outreach programs to exceed client expectations.The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member s medication regimen for prescription, OTC, herbal and supplement medications. The assessment will include the development of a personalized Medication Action Plan in partnership with the member as required by CMS. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Conduct medication therapy management (MTM) and expanded clinical programs in accordance with the Centers for Medicare & Medicaid Services (CMS). Develop appropriate clinical algorithms, pathways and call scripts to support pharmacy staff in delivering MTM services. Review and update all algorithms and call scripts with updated clinical guidelines. Develop documentation standards for clinical outreach. Collaborate with other CEC staff to develop and maintain a high quality and consistent MTM product. Assist CEC leadership to develop programs to support STAR ratings outreach. Provide clinical outreach to members, prescribers, and pharmacy providers in order to enhance care coordination. Develop a full understanding of Navitus Clients member experience and how the engagement center contributes to improved health and wellness. Adhere to compliance and HIPAA regulations. Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives. Other duties as assigned Qualifications What our team expects from you? Education: In DPH-2 or DPH-3 year. CPhT Preferred. Experience: Must be 18 years or older. Experience working in Microsoft Office suite, particularly Word, Excel, and PowerPoint preferred. The intern role is considered a learning opportunity and as such, no specific experience is required. Preference may be given to candidates with work experience or education paths determined desirable by the department each intern supports. Participate in, adhere to, and support compliance program objectives. The ability to consistently interact cooperatively and respectfully with other employees. Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program up to $750! #LI-Remote Location : AddressRemote Location : CountryUS

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