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Technical Writer

Role Overview

The Technical Writer will work closely with software engineers to produce customer-facing documentation for complex telecommunications products, requiring 7-10 years of experience. This senior role emphasizes collaboration with engineering to refine content and ensure clarity in documentation, impacting customer understanding and product usability.

Perks & Benefits

Capgemini offers a flexible work environment with comprehensive healthcare benefits, including dental and mental health programs. Employees enjoy financial well-being programs such as a 401(k) plan, paid time off, and family-building support. The company fosters a culture of inclusion and continuous learning, along with employee resource groups and mentoring programs.

Full Job Description

Aboutthejobyou reconsidering7-10yearsexperienceasatechnicalwriterwithsoftwaredocumentationexperienceemphasizedSignificantexperienceworkingwithDITA-basedcontentmanagementsystems(Tridionpreferred)andXMLeditors(Oxygenpreferred)ExperienceworkingdirectlywithEngineeringtounderstandconceptsandrefinecontenttobeappropriateforcustomer-facingdocumentation.Telecommunications/5Gnetworkexperience.Thisproductisintricateandanunderstandingofsomefundamentaltelecomconceptswouldbeextremelyhelpful,ifnotessential,tothisperson ssuccess.AbilitytointerfacewithCanada-basedteamleadonprocesses,bestpractices,andcontentreuserulesWritingsamplesrequiredtoillustratethecandidate sexpertiseindevelopingcustomer-facingsoftwaredocumentation.YourroleWorkwithSoftwareEngineerstoextractinformationtocreatetherequireddocumentationoftheproduct.Patiencewithworkingwithpeoplewhodon'twritethingsdownYourskillsandexperience7-10yearsexperienceasatechnicalwriterwithsoftwaredocumentationexperienceemphasizedSignificantexperienceworkingwithDITA-basedcontentmanagementsystems(Tridionpreferred)andXMLeditors(Oxygenpreferred)ExperienceworkingdirectlywithEngineeringtounderstandconceptsandrefinecontenttobeappropriateforcustomer-facingdocumentation.LifeatCapgeminiCapgeminisupportsallaspectsofyourwell-beingthroughoutthechangingstagesofyourlifeandcareer.Foreligibleemployees,weoffer:FlexibleworkHealthcareincludingdental,vision,mentalhealth,andwell-beingprogramsFinancialwell-beingprogramssuchas401(k)andEmployeeShareOwnershipPlanPaidtimeoffandpaidholidaysPaidparentalleaveFamilybuildingbenefitslikeadoptionassistance,surrogacy,andcryopreservationSocialwell-beingbenefitslikesubsidizedback-upchild/eldercareandtutoringMentoring,coachingandlearningprogramsEmployeeResourceGroupsDisasterReliefAboutCapgeminiCapgeminiisaglobalbusinessandtechnologytransformationpartner,helpingorganizationstoacceleratetheirdualtransitiontoadigitalandsustainableworld,whilecreatingtangibleimpactforenterprisesandsociety.Itisaresponsibleanddiversegroupof340,000teammembersinmorethan50countries.Withitsstrongover55-yearheritage,Capgeminiistrustedbyitsclientstounlockthevalueoftechnologytoaddresstheentirebreadthoftheirbusinessneeds.Itdeliversend-to-endservicesandsolutionsleveragingstrengthsfromstrategyanddesigntoengineering,allfueledbyitsmarketleadingcapabilitiesinAI,generativeAI,cloudanddata,combinedwithitsdeepindustryexpertiseandpartnerecosystem.TheGroupreported2024globalrevenuesof22.1billion.Getthefutureyouwant|www.capgemini.comDisclaimerCapgeminiisanEqualOpportunityEmployerencouraginginclusionintheworkplace.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,nationalorigin,genderidentity/expression,age,religion,disability,sexualorientation,genetics,veteranstatus,maritalstatusoranyothercharacteristicprotectedbylaw.ThisisageneraldescriptionoftheDuties,ResponsibilitiesandQualificationsrequiredforthisposition.Physical,mental,sensoryorenvironmentaldemandsmaybereferencedinanattempttocommunicatethemannerinwhichthispositiontraditionallyisperformed.Whenevernecessarytoprovideindividualswithdisabilitiesanequalemploymentopportunity,Capgeminiwillconsiderreasonableaccommodationsthatmightinvolvevaryingjobrequirementsand/orchangingthewaythisjobisperformed,providedthatsuchaccommodationsdonotposeanunduehardship.Capgeminiiscommittedtoprovidingreasonableaccommodationsduringourrecruitmentprocess.Ifyouneedassistanceoraccommodation,pleasereachouttoyourrecruitingcontact. PleasebeawarethatCapgeminimaycaptureyourimage(videoorscreenshot)duringtheinterviewprocessandthatimagemaybeusedforverification,includingduringthehiringandonboardingprocess. ClickthefollowinglinkformoreinformationonyourrightsasanApplicanthttp://www.capgemini.com/resources/equal-employment-opportunity-is-the-law ApplicantsforemploymentintheUSmusthavevalidworkauthorizationthatdoesnotnowand/orwillnotinthefuturerequiresponsorshipofavisaforemploymentauthorizationintheUSbyCapgemini.