Client Service Manager
Role Overview
This is a senior-level Client Service Manager role focused on delivering a high-touch, concierge-level experience for a curated portfolio of premier clients, including business owners and high-net-worth individuals. Day-to-day responsibilities involve serving as the trusted advisor, translating complex accounting and tax concepts, anticipating client needs, and coordinating with internal accounting, tax, and advisory teams. The hire will have a significant impact by elevating client relationships, ensuring consistent high-quality execution, and proactively refining service delivery in a collaborative team environment.
Perks & Benefits
The job is remote, likely with a focus on the Tucson, AZ time zone (MST) given the in-person location mention, but may require flexibility for client coordination. Benefits include a competitive salary range of $85K-$150K, comprehensive health, dental, and vision insurance with fully paid options, company-paid life and long-term disability insurance, a 401(k) plan with employer contributions, and opportunities for professional growth through access to Becker and LinkedIn Learning. The culture emphasizes a supportive, inclusive workplace with a client-first mindset, professionalism, and collaboration.
Full Job Description
Client Service Leaders — This Is Not a Traditional Accounting Role.
At Cutler Advisors, we don’t just provide accounting and tax services. We deliver a white-glove client experience to business owners and high-net-worth individuals who expect more.
We’re hiring a Client Service Manager who sees client relationships as a craft — not a task list.
The Opportunity
This is a high-touch, client-facing leadership role for someone who thrives at the intersection of service, strategy, and trust.
You won’t be “managing accounts.” You’ll be:
The trusted advisor
The proactive problem-spotter
The credible voice clients rely on
The bridge between clients and our accounting, tax, and advisory teams
If you naturally anticipate needs before they’re spoken, this role was built for you.
What You’ll Do
Serve as the senior relationship lead for a curated portfolio of premier clients
Deliver a concierge-level, white-glove experience
Translate complex accounting and tax concepts into clear, confident communication
Anticipate needs by deeply understanding each client’s business and financial landscape
Coordinate seamlessly with internal teams to ensure consistent, high-quality execution
Oversee onboarding and elevate the client journey from day one
Protect the client experience with urgency, discretion, and professionalism
Partner with leadership to continuously refine and elevate service delivery
This role is about ownership, polish, and proactive service.
Who Thrives Here
You may be a strong fit if you:
Have 5–7+ years in client service or relationship management within a CPA or professional services firm
Have supported sophisticated or high-net-worth clients
Communicate with executive presence and strong judgment
Are highly organized, detail-oriented, and proactive
Hold confidentiality and ethical standards in the highest regard
CPA, MBA, or advanced credentials strongly preferred.
Job Details
Job Type: Full‑time
Schedule: Monday – Friday, 9:00 AM – 5:30 PM
Work Location: In person
Location: Tucson, AZ
This position operates as part of a collaborative team environment, supporting clients with professionalism, discretion, and responsiveness.
Compensation & Benefits
Compensation Range: 85K – 150K annually commensurate with experience
This position offers a competitive salary commensurate with experience and qualifications. In addition to compensation, Cutler Advisors provides a comprehensive benefits package, including:
Health, Dental, and Vision Insurance (with options for fully paid employee‑only coverage for health and dental)
Company‑Paid Life and Long‑Term Disability Insurance
Ancillary benefits, including supplemental life insurance and short‑term disability options
Classic Safe Harbor 401(k) Plan with employer contributions
Opportunities for professional growth and development, including access to Becker and LinkedIn Learning
Cutler Advisors is committed to fostering a supportive and inclusive workplace where every team member can thrive. We value professionalism, collaboration, and a client‑first mindset. Apply today to join a firm dedicated to delivering an exceptional concierge‑level experience to its clients.
"David Cutler Accountants + Advisors", an independent member of the Crete Professionals Alliance, is the brand name under which David S. Cutler, CPA, PC and David S. Cutler, CPA, PLLC (collectively referred to as “DSC CPA”) and Cutler Advisors LLC d/b/a David S. Cutler Advisors (“Advisors”) provide professional services. DSC CPA and Advisors practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. DSC CPA is a licensed independent CPA firm that provides attest services to its clients, and Advisors provides tax and business consulting services to their clients. Advisors and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the David Cutler Accountants + Advisors brand are independently owned and are not liable for the services provided by any other entity providing the services under the David Cutler Accountants + Advisors brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted by DSC CPA and Advisors.
Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
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