Brand Operations Manager

About UsWe are a fast-growing jewelry brand looking for a highly organized, proactive, and detail-oriented Brand Operations Manager to help oversee day-to-day business operations across marketing, ecommerce, wholesale, and internal project management.We are a small but growing team, so this role is ideal for someone who thrives in a startup environment, enjoys wearing multiple hats, and can help bring structure, organization, and follow-through to a fast-moving business.This person will work directly with the founder and internal team to help keep projects moving, priorities organized, and departments aligned.What You’ll DoBrand Operations & Project ManagementDrive cross-functional projects and day-to-day operations by managing priorities, timelines, launches, approvals, and deliverables across marketing, ecommerce, wholesale, and operations to ensure the business stays organized and moving forward.Manage, maintain and improve internal systems, workflows and processes. Act as a central point of coordination between founder, internal team members and external consultants by managing communication, task delegation, follow-ups, approvals, deliverables, and accountabilityProactively identify operational gaps and bottlenecks while developing scalable processes and solutions to support company growth.Turn founder ideas into actionable plans and timelinesCreate structure and clarity in a fast-moving environmentWholesale + Ecommerce SupportAssist with retailer onboarding and account management (Nordstrom, Bloomingdale’s, Anthropologie, Free People, etc.)Lead and support Operations team in assortment planning, collection launches, product setup, promotional calendars and wholesale submissionsOversee Shopify storefront via double checking product listings, inventory organization, and operational workflowsHelp troubleshoot backend operational systems and retailer integrationsSupport multi channel reporting, analysis and inventory reviewsOversee and track wholesale purchase ordersMarketing SupportManage marketing consultants (social media/influencer/UGC consultant, email marketing consultant, graphic designer) while ensuring cohesiveness and alignmentCollaboratively strategize, create and oversee marketing calendar and campaign timelinesCommunicate brand roadmap with consultants to ensure marketing is aligned across all channelsReview creative briefs, campaign assets, and launch timelinesSupport reporting and analysis across marketing initiatives and seek growth opportunitiesHelp manage other creative partners as needed for brand photoshoots (photographers, models, etc.)Growth & Strategic SupportIdentify opportunities for business growth across wholesale and ecommerce channelsSupport retailer partnerships, brand collaborations, and new business opportunitiesMonitor sales performance, channel growth, and competitor trends to identify opportunities and inform strategyPull and analyze reports across ecommerce, wholesale, influencer, and promotional channels to support data-driven decision makingWho You AreHighly organized and detail-oriented with strong follow-throughA proactive self-starter who anticipates needs and solves problems independentlyComfortable managing multiple priorities and projects simultaneouslyStrong communicator with the ability to balance strategic thinking and day-to-day executionCollaborative, adaptable, and excited by fast-paced, growing brands and wearing multiple hatsQualifications2–5+ years of experience in operations, project management, brand management or a similar roleExperience working in ecommerce, fashion, beauty, jewelry, or consumer brands preferred but not requiredFamiliarity with tools like Shopify, Asana, Klaviyo, Google Sheets, Canva, and Slack is a plusExperience coordinating cross-functional projects and timelinesStrong organizational and communication skills are requiredStrong understanding of wholesale/dropship operations and major retail vendor portals highly preferred Position DetailsFull-timeRemote or hybrid depending on locationMedical insurance contribution plan with employer covering 50% of monthly premium costs for employee coverageCompany-provided work computer for use during employmentPaid Time Off (PTO) with accrual-based structure: employees accrue 1 hour of PTO for every 40 hours workedPaid sick time totaling 40 hours annuallyGenerous Set & Stones employee discount401(k) plan with employer matching contributionCompensation: Starting at $72,000+ depending on experienceOpportunity to grow alongside a fast-growing, entrepreneurial brand in a collaborative and creative environmentPlease mention the word **EXCELENT** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.