Benchmarking Specialist II
Role Overview
The Benchmarking Specialist II at Payscale is responsible for independently executing and delivering benchmarking projects, managing complex pricing initiatives, and ensuring client satisfaction. This mid-level role involves collaborating with U.S.-based teams, analyzing job descriptions, and leading client communications, making a significant impact on accurate compensation benchmarking for clients.
Perks & Benefits
Payscale offers a flexible hybrid work model, allowing employees to work remotely or in the office as needed. Employees enjoy a supportive culture focused on continuous learning and career growth, with benefits including 15 paid leave days, HMO coverage, and a commitment to an inclusive work environment. The role requires working hours from 10 PM to 7 AM Manila time, accommodating clients across various regions.
Full Job Description
About Payscale
Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies.
Create confidence in your compensation. Payscale.
To learn more, visit www.payscale.com.
The PayScale Benchmarking Team solves puzzles for our customers. We work to ensure that our customers' positions are benchmarked to the appropriate datasets for their jobs. We are experts in using PayScale’s proprietary crowd and company-sourced data, along with third-party compensation surveys, to ensure accurate benchmarking and market pricing for our customers.
What You'll Do
The role facilitates client kick-off calls, independently executes benchmarking projects, and manages complex pricing initiatives to ensure high-quality deliverables and client satisfaction. They assign projects to Benchmarking Specialists I, providing oversight for accuracy and timeliness, while maintaining organized administrative records. In job pricing, they analyze job descriptions to determine fair pay values and collaborate with U.S.-based teams for consistency.
They handle client-specific requests and provide support on urgent benchmarking projects to meet deadlines. Additionally, they lead client communications through emails and video calls, conducting match reviews to validate job pricing and identify improvement areas.
Day-in-the-Life:
Project Manager
Facilitate in client kick-off calls
Independently execute and deliver benchmarking projects.
Manage complex pricing projects and engage directly with clients ensuring high-quality deliverables and customer satisfaction
Assign benchmarking projects to Benchmarking Specialist I team members, providing oversight and guidance to ensure accuracy and timeliness.
Perform administrative tasks related to benchmarking projects, such as creating pay markets and maintaining job trackers organized by job family.
Job Pricing
Analyze job descriptions and data provided by the client to decide the appropriate pay or salary value by considering the compensable factors
Collaborate closely with US-based counterparts to maintain consistency and accuracy in job matching projects.
Serve as the primary point of contact for clients, addressing all inquiries and needs related to benchmarking projects.
Prospect Benchmarking
Conduct and deliver prospect benchmarking analyses to support business development and sales efforts.
Adhoc
Manage and support a caseload of client-specific requests, inquiries, and support issues.
Provide critical support to the team, assisting with urgent or complex benchmarking projects to ensure timely and high-quality delivery.
Client Engagement
Manage client communication through professional email correspondence and zoom calls.
Conduct match review calls with clients to validate job pricing, identify necessary corrections, and determine areas for improvement moving forward.
What We're Looking For
A post-secondary education is helpful, but not required
Skills:
Customer service, focused on problem-solving and troubleshooting
Research and data analysis skills and mindset
Ability to juggle multiple projects
Strong project management skills
Experience with relational databases is a plus
Tools:
Salesforce experience is a plus
Location
Payscale Manila has an employee centric hybrid model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person in our office for the moments that matter.
In our hybrid model, employees can work from the location that works best for them when our team is not scheduled to be in the office.
When you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:
High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc.
Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
Benefits and Perks
All around awesome culture where together we strive to live our 5 values:
Data informed decision making.
Customer first. Always.
Succeed together.
Relentless about results. Obsessed with excellence.
Lead the change. Shape the standard.
An open and inclusive environment where you’ll learn and grow through programs and resources like:
Monthly company All Hands meetings
Regular opportunities for executive leadership exposure through things like AMAs
Access to continued learning & development opportunities
Our commitment to a continuous feedback culture which allows us to drive performance and career growth
A growing network of Employee Resource Groups
Company sponsored volunteer hours
And more!
Our more standard benefits
Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
HMO Coverage +1 dependent
Fixed work schedule, Monday through Friday 10pm-7am Manila
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you have a disability or impairment and need assistance with the application process, please email recruiting@payscale.com for support.
Fraud Alert:
Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email recruiting@payscale.com
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