Percepta
Enhancing customer experiences through innovative support and engagement solutions.
Industry
Customer Experience Management
Headquarters
Dearborn, Michigan, USA
Team Size
1,001-5,000
Founded
—
Remote
Remote-friendly
About Percepta
Percepta specializes in customer experience management, helping companies enhance their customer interactions through tailored solutions. Their typical clients include automotive manufacturers, technology firms, and service providers seeking to improve customer satisfaction and loyalty. The company offers services such as customer support, technical assistance, and data analytics to drive better business outcomes. Percepta fosters a remote-friendly culture, allowing employees flexibility in work arrangements while promoting collaboration across distributed teams.
Company Culture
The working culture at Percepta emphasizes teamwork and open communication, with a focus on delivering exceptional customer service. Employees are encouraged to collaborate across various departments while maintaining a healthy work-life balance. The company values diversity and inclusion, creating an environment where all voices are heard.
Our Values
Customer-centricity, integrity, teamwork, innovation, diversity and inclusion
Benefits & Perks
Percepta offers a range of benefits that typically include flexible work arrangements, comprehensive health insurance, and professional development opportunities. Employees may also enjoy additional perks such as wellness programs, a learning budget, and employee recognition initiatives. The company aims to support both the personal and professional growth of its workforce.