Virtualization Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Join Hims & Hers Health, Inc. as a Virtualization Engineer II and help power the infrastructure behind a groundbreaking multi-specialty telehealth platform that is transforming healthcare accessibility.

In this role, you will be responsible for designing, implementing, maintaining, and optimizing our virtualized and on-premise infrastructure environment. You will ensure high availability, performance, scalability, and security across our virtualization platforms, directly supporting the systems that connect consumers with licensed healthcare professionals. Reporting to the Director of Technology Operations, you will collaborate cross-functionally with engineering, security, and IT operations teams to deliver resilient, modern infrastructure solutions. As a Level II engineer, you are expected to bring strong technical expertise, proactively identify opportunities for improvement, and contribute to architectural decisions that enhance reliability and operational efficiency. We are seeking a forward-thinking, innovative professional who thrives on solving complex infrastructure challenges and continuously improving traditional virtualization and on-premise strategies with modern, scalable solutions.

You Will:

• Create, Design, implement, and maintain server and system architecture, focusing on but not limited to VMware, MS HyperV, Azure, and AWS cloud infrastructure at Hims and Hers Health.

• Monitor and ensure all VM / network systems are working correctly.

• Ensure the stability, Integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health.

• Troubleshooting inefficiencies and errors with systems/VMs.

• Standardize existing deployments for server and storage virtualization.

• Maintain High Availability options for VMs / Networks. Technologies may include VMotion, VCenter HA, and Hyper-V Live Migration.

• Build and maintain SOPs, best practice and hardening documentation, and other internal reference documentation.

• Develop, maintain, and own system patching schedules on a predictable cadence.

• Familiarity with cloud-based remote access through ZTNA applications such as Netskope, Zscaler, and similar platforms.

• General understanding of network technologies such as switching and wireless.

• Experience with system integrations for Zero Trust Network Access platforms like Netskope, ZScaler, or other ZTNA platforms.

• Experience with maintaining vendor relationships for relevant environments.

• Collaborate cross-functionally to align VM, Server, and Storage architecture with business needs, security standards, and our dynamic telehealth environment.

• Provide technical leadership, guiding junior engineers to optimize our network within the context of healthcare innovation.

• Ensure server and storage environment stability, performance, and security, supporting uninterrupted healthcare services.

• Proactively Evaluate and Implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance.

• Conduct server/storage infrastructure assessments, enhancing our security posture and service quality.

• Stay updated with industry trends, adapting to telehealth's unique demands.

• Collaborate with vendors and respond to server and infrastructure emergencies to ensure seamless user experience.

• Participate in on-call rotations, reflecting our commitment to patient well-being.

You Have:

• Bachelor's Degree in Computer Science or related field (preferred but not required).

• 5+ years of data center, server, and/or storage engineering experience.

• Experience with server design, data center architecture, and server topology.

• Expertise in traditional server virtualization, AWS and Azure cloud infrastructure.

• Experience in VMware Audits, Utilization, and NIC teaming.

• In-depth understanding of infrastructure and server security in a healthcare context.

• Relevant certifications: VMware VCP-DCV, Microsoft WSHAA.

• Proficiency in server monitoring, troubleshooting, and communication.

• Proficiency in cloud environments as well as on-prem.

• Strong problem-solving skills in healthcare innovation.

• Ability to lead and mentor junior engineers.

• Ability to communicate with technical and non-technical personnel.

• Scripting and automation skills and familiarity with: JSON, YAML, and Ansible (a plus).

• Experience with architecture designing software (e.g. Visio).

• Proficiency participating in a Change Management process.

• Some travel may be required as needed to our sites across the United States

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.