Training Supervisor - Provo
Role Overview
This mid-level Training Supervisor role involves managing a team of trainers to onboard, train, and upskill employees in assigned departments, ensuring consistent operations training and compliance with procedures. Day-to-day responsibilities include setting up new hire training, coaching trainers, monitoring LMS progress, conducting system audits, and facilitating department-wide training rollouts. The hire will impact productivity by addressing training gaps and serving as a subject matter expert within their departments.
Perks & Benefits
The role is fully remote, likely with flexible hours, and includes comprehensive benefits such as healthcare, dental, mental health support, parental planning resources, retirement savings, and generous paid time off. Career growth is supported through organizational alignment with the Manager of Learning and Development, and the company fosters an inclusive, diverse culture with a commitment to accessibility and equal opportunity.
Full Job Description
Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
About the Role
The Training Lead is responsible for training employees within their assigned departments by demonstrating proper procedures to both include new and existing hires. Assess needs and implement training programs to aid in department specific productivity.
Essential Duties and Responsibilities:
Set up and document all new hire training
Coach and mentor training team
Assign LMS for all new and existing hires
Obtain all necessary signatures for training completion.
Directly responsible for training department employees until basic proficiency is met.
Trainers must train directly from the training manual and utilize job aids (laminates, clipboards) as they train.
Providing ongoing and remedial training to specific department employees.
Conduct system audits to ensure compliance of procedures are within standards.
Monitor LMS progress
Monitor training progress of department employees.
Monitor performance reports and work with team leads to solve operational challenges.
Execute department-wide training rollouts.
Attend weekly trainer conference calls and meetings
Attend department specific meetings.
Create, deliver and/ or provide timely follow up.
Responsible for proper understanding and following all company policies/procedures.
Facilitate training as needed
What You'll Do:
Manage team of trainers
Ensure all operations training is consistent and Onboard, train and upskill employees within given departments
Assess training needs
Maintain training records
Communicate gaps and solutions within given departments
Serve as the SME within assigned departments
What We're Looking For:
Dental knowledge
Passion for training and development
You’ll Really Stand Out If You:
Previous experience in a learning and development role
Previous experience managing an LMS
Previous experience with instructional design
Organizational Alignment:
Reports to the Manager of Learning and Development
Req ID: J-1020
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.
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