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Technical Analyst

Mexico
full_time
Mexico

Role Summary

As a Technical Analyst at Magik, you will manage custom domains, emails, and affiliate tracking systems to ensure seamless operations across health, beauty, and pet care brands. This mid-level position involves collaborating with cross-functional teams to implement technical solutions, monitor systems, and proactively resolve issues, making a significant impact on the company's digital infrastructure.

Benefits & Culture

This remote position offers flexibility in work hours, accommodating various time zones. You'll be part of a high-growth team that values collaboration and proactive problem-solving. The role provides opportunities for professional development, as you will engage with IT, Marketing, and Customer Support teams in a dynamic environment.

Full Job Description

Join our high-growth team as a key player in ensuring the smooth technical operations and digital presence across our leading health, beauty, and pet care brands. We re looking for a proactive, detail-oriented Technical Analyst to drive the setup, monitoring, and management of custom domains, emails, phone numbers, and all affiliate tracking systems in a fast-paced, results-driven environment. This is an opportunity to make a tangible impact on our web infrastructure as we continue to scale. What You ll Do:Technical Domain & Email Management Set up and configure custom domains for new and existing websites, ensuring seamless DNS management and integration with Cloudflare and related platforms. Implement, monitor, and manage branded email addresses to maintain robust deliverability and security; proactively monitor SPAM activity and resolve issues quickly. Provision and assign new company phone numbers as needed for marketing, support, or operational purposes; monitor usage and escalate anomalies. Proactive Site and Brand Management Lead the technical aspects of site rebrands including new domain registration, subdomain creation, DNS updates, and Cloudflare configurations ensuring zero downtime and strong brand cohesion. Collaborate with cross-functional teams to plan, test, and launch rebranded experiences while maintaining digital infrastructure best practices. Affiliate Stats Monitoring & Tracking Set up and monitor custom affiliate tracking links and systems to ensure accurate real-time performance data flows, collaborating with the marketing team for any required adjustments. Proactively audit affiliate tracking, quickly identifying and resolving discrepancies to maintain reliable metrics. Proactive Issue Resolution & Infrastructure Security Anticipate risk, monitor for deliverability or compliance issues, and initiate remediation before problems impact performance. Work with IT and Security teams to resolve any vulnerabilities related to domains, DNS, email, or phone numbers, including monitoring for SPAM and managing blacklists proactively. Who You Are Technically adept with a strong understanding of domain registration, DNS, SSL, email delivery, and Cloudflare or similar CDN/edge security platforms. Experience setting up and monitoring company email systems (Google Workspace, Outlook, or similar) and troubleshooting SPAM/deliverability issues. Hands-on experience with domain management for marketing and direct response campaigns; experience managing phone setups through Twilio or similar a plus. Keen attention to detail, proactive problem-solver, and comfortable managing projects with shifting priorities. Collaborative, communicative, and eager to work with colleagues from IT, Marketing, and Customer Support in a dynamic environment. Preferred Qualifications 3+ years in a technical support, devops, sysadmin, or digital operations role with direct experience in domain and email infrastructure. Understanding of affiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues. Comfort with change management and process documentation for technical procedures. A plus, but not required: Experience withaffiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues.

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