STS Solutions Engineer
Role Overview
As a mid-level STS Solutions Engineer at Confluent, you will support the adoption of the Data Streaming Platform by designing solutions and resolving technical challenges for customers. Your role involves collaborating with field teams to drive complex use cases into production, providing architectural guidance, and facilitating workshops to educate stakeholders. You will significantly impact customer satisfaction and platform utilization through your technical expertise.
Perks & Benefits
This fully remote position offers the flexibility to work across time zones and emphasizes a culture of inclusion and collaboration. Confluent values diverse perspectives and encourages personal growth, making it an ideal environment for those looking to advance their careers. The company promotes a self-starter attitude and provides opportunities for continuous learning and technical development.
Full Job Description
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
As a Specialized Technical Services (STS) Solutions Engineer within the Confluent Global Scale Solutions Engineering team, you will develop deep technical expertise to serve as a high-impact resource for both our customers and field teams. You will play a pivotal role in driving Data Streaming Platform (DSP) adoption by supporting complex solution design engagements and moving new use cases into production. By leveraging your technical prowess and service-oriented mindset, you will bridge the gap between complex business requirements and innovative Apache Kafka-based solutions, unblocking technical roadblocks and ensuring our customers realize the full value of the Confluent platform.
What You Will Do:
Drive DSP Adoption: Partner with field teams to accelerate the adoption of the Data Streaming Platform by moving complex customer use cases from initial concept into full production environments.
Expert Solution Design: Support high-touch solution design engagements, providing deep technical architectural guidance to ensure scalable and resilient deployments.
Unblock Technical Roadblocks: Act as an escalation point to identify and resolve critical technical hurdles, ensuring seamless integration and blueprinting during the customer journey.
Strategic Technical Discovery: Conduct deep-dive discovery sessions to gather requirements and develop high-fidelity Proof of Concept (POC) solutions that demonstrate Confluent's unique value.
Scale Through Artifacts: Architect and maintain advanced technical artifacts, including reusable architecture blueprints, prototypes, and automated tools that empower the broader SE community.
Global Technical Enablement: Deliver expert-level workshops, webinars, and training sessions to educate partners and internal teams on the latest DSP features and best practices.
What You Will Bring:
4+ years of Solutions Engineering or similar work experience in a technical pre-sales capacity.
Process & Efficiency, a “scale” mindset. An ability to quickly leverage standardized demo environments, template proposals, and documented Proof of Concept (PoC) scopes to minimize preparation time.
Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies.
First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development.
Experience with Automation, GitOps and Kubernetes.
Proficiency in Java, Python or SQL.
Development or implementation experience in a cloud-based environment, along with Technical certifications (e.g., Cloud Developer/Architect, Data Engineering & Integration).
Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems.
Managing multiple evaluation processes across various industry verticals and use cases, ability to be nimble and organized is a must
Exceptional presentation and communications capabilities to all levels across an organization.
Ability to explain complex concepts in plain, non-technical language that resonates with mid-level managers and business owners.
Fluency in English is a requisite.
What Gives You an Edge:
Previous experience building solutions with Apache Kafka.
Understanding of systems operations concepts (disk, network, operating systems, etc).
Experience with software development tools, infrastructure automation, and CI/CD tooling (Terraform, Ansible) is a plus
Experience building and operating large scale systems.
Experience in technical pre-sales or consultative roles.
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
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