Strategy & Ops Intern (NYU student)
Role Overview
This internship role supports day-to-day operations and office tasks, including mail operations, insurance billing, and process improvements. As a junior-level position, you will work closely with leadership on ad-hoc projects and gain hands-on experience in a fast-growing healthcare startup. The hire will contribute to expanding operations into new states and enhancing revenue collection through Medicare claims.
Perks & Benefits
This role offers a hybrid remote setup with one day per week in the Soho, New York City office, providing flexibility and in-person collaboration. You will receive a competitive pay of $30 per hour and gain exposure to startup operations, with opportunities for career growth in a mission-driven environment. The culture emphasizes initiative, learning, and contributing to solving the mental health crisis for older adults.
Full Job Description
🏥 About Sailor Health
Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare.
Sailor is building the AI-native platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our operating system powers seamless care coordination, real-time clinical insights, and insurance billing - enabling therapists to spend more time delivering compassionate care.
We are backed by the founders of Ramp, Headway, and Nourish. Launched earlier this year, we’re already at 7 figures of revenue run-rate and doubling every 75 days!
⭐ About the Role
Location: Soho, New York City, in office, 1 day a week.
Pay: $30 per hour
As an Operations Intern at Sailor Health, you’ll play a vital role in the heartbeat of our day-to-day execution. This is a unique opportunity to get hands-on experience inside a fast-growing, mission-driven healthcare startup.
In this role, you will:
Support day-to-day operations and office tasks across the Sailor Health team
Work closely with leadership on ad-hoc projects and process improvements
Assist with mail operations and workflows as we expand into new states
Support revenue collection by helping with insurance billing tasks and learning how Medicare claims and payments work
Gain exposure to how a fast-growing healthcare startup operates
✅ Ideal Qualifications & Skills
Currently enrolled at or recently graduated from NYU (undergraduate or graduate)
Strong academic track record and intellectual curiosity
Excited to learn, take initiative, and contribute in a fast-paced startup environment
Highly organized with strong attention to detail and follow-through
Comfortable with ambiguity and willing to “roll up your sleeves” to get things done
Bonus: Experience with data analysis (R/Python) or strong spreadsheet skills
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