Staff Solution Engineer
Role Overview
This senior-level Staff Solution Engineer role at Kong Inc. involves leading the technical sales cycle for Enterprise & Strategic accounts in the Benelux region. Day-to-day responsibilities include supporting field sales with demos and proof-of-concepts, onboarding new customers, and coordinating with support, product, and engineering teams to ensure customer satisfaction. The hire will have a direct impact on driving new business and evangelizing Kong's API management and connectivity solutions.
Perks & Benefits
Remote work with a focus on the Benelux region, offering flexibility and a fast-paced startup culture. Opportunity to work with cutting-edge open-source technology and contribute to the growth of a leading API connectivity company. Career growth through creative lead-generating activities like blogging and webinars, and collaboration with a high-profile sales team.
Full Job Description
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the Benelux region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What will you be doing
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What you will bring
5-7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-JM3
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
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