Staff Software Engineer - Production Engineering

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

The Production Engineering Team at Snowflake is responsible for driving the reliability tools and processes that ensure Snowflake consistently delivers a top-tier experience for its customers. This includes championing Service Level Objectives (SLOs) across all of Engineering, building the infrastructure necessary for rapid detection of reliability issues, and deeply engaging in system health verification after releases. We think about production reliability end-to-end: how do we proactively prevent issues, quickly detect and diagnose problems when they arise, and efficiently resolve them to minimize impact. We drive the culture of learning from every incident.

RESPONSIBILITIES:

• Lead the improvement of the whole lifecycle of services—from inception and design, deployment, operation, and refinement.

• Drive scaling systems sustainably by automation; Drive changes that improve reliability and velocity.

• Establish and practice low noise incident response rotations and blameless postmortems to prevent problem recurrence.

• Write and review code. Develop documentation and capacity plans, and debug the hardest problems on large distributed systems.

• Collaborate with software engineers to establish, maintain, and optimize functional and performance SLOs.

• Participate in a 24x1 on-call rotation.

MINIMAL QUALIFICATIONS:

• Bachelor's degree in Computer Science, a related technical field involving software engineering, or equivalent practical experience.

• Proficient in at least one modern programming language, preferably Golang.

• Systematic problem-solving methods, effective communication skills.

PREFERRED QUALIFICATIONS:

• 10+ years industry experience designing, building and supporting large scale systems in production.

• Experience in modern observability tools and production monitoring practices.

• Experience with capacity and load testing of the distributed applications

• Experience with containers and container orchestration systems such as Kubernetes

• Experience in deploying, managing, and operating scalable and fault tolerant Linux infrastructure.

• Experience with the SLO-driven reliability management processes.

• Hands on experience with one of more public cloud providers (AWS, Azure, or GCP)

• Ability to spot systematic issues, define roadmaps and guide other engineers to resolve them.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com