Staff Field Reliability Engineer
Role Overview
This is a senior-level Field Reliability Engineer role at ALSO, focusing on monitoring and improving the reliability of electric mobility vehicles. The engineer will analyze field performance data, conduct life data analysis, develop reliability testing plans, and collaborate with service teams to enhance customer experience and vehicle durability. Responsibilities include failure analysis, implementing corrective actions, and defining ongoing reliability testing strategies.
Perks & Benefits
This role is fully remote with a salary range of $200,000 to $240,000 per year, offering robust health coverage including dental and vision insurance covered up to 100%, FSA & HSA options, and a One Medical membership. Benefits include flexible time off, a 401(k) match, rich fertility and family building benefits, and a culture centered on innovation and collaboration in the electric mobility sector. Time zone expectations are likely flexible, typical for remote tech roles, with opportunities for career growth in a dynamic, world-class team environment.
Full Job Description
About ALSO.
We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
ALSO is looking for a Field Reliability Engineer to play a key role in tracking and improving the reliability of multiple electric mobility vehicles in the field, to optimize the customer experience.
What You Will Do
Monitor field performance and identify trends in failure across various vehicle platforms. Perform life data analysis (Weibull), identify risk areas, and implement process or design changes to address. Track reliability growth with these implemented changes.
Validate customer usage compared to assumed rider profiles / duty cycles, to identify any gaps in reliability test plan. Develop novel damage metrics to more accurately model failure mechanisms.
Work with Service team to develop service platform and database that is common throughout the various channel partners that can be queried for customer complaints and part replacements. This role would help to define what information is documented.
Develop material review board (MRB) process for disposition (rework/reman, scrap, return for analysis) and complete failure analysis of return parts to identify and implement corrective actions.
Define ongoing reliability testing (ORT) plan
What You Will Bring
Minimum Bachelor of Science in an engineering discipline or equivalent. Two or more years of industry experience in a reliability engineering role
Technical knowledge of one or more aspects related to reliability, including: PCBA and electronic components, battery and power electronics, drive units, and chassis systems
Understanding of reliability statistics, life data analysis, reliability growth
Experience with structured problem solving like FRACA or 8D, with root cause analysis (RCA) tools like: 5 Whys, Fishbone, Fault Tree, FMEA
Working knowledge of a coding language, preferably Python.
Working knowledge of statistical software for reliability, such as JMP, the ReliaSoft suite, or MATLAB
Working knowledge of failure analysis techniques such as SEM, CT, X-Ray, EDS, TDR
Experience with deploying reliability testing guidelines and inventing new ways of testing.
The salary for this position ranges from $200,000 - $240,000 per year, depending on experience and qualifications.
Why ALSO.
We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.
We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
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