Spanish-Speaking Virtual Medical Assistant (Bilingual English/Spanish)
Role Overview
This role involves providing administrative and interpreting support for a busy orthopedic surgery practice, handling incoming calls in English and Spanish, scheduling appointments, assisting patients with forms, and facilitating communication between physicians and Spanish-speaking patients. It is a remote position requiring availability during U.S. Eastern Time business hours, and the ideal candidate will have prior healthcare or customer service experience, strong organizational skills, and fluency in both languages. The impact is direct patient support and ensuring smooth operations within a growing practice.
Perks & Benefits
This is a fully remote position, allowing you to work from anywhere with a reliable internet connection. You will have the flexibility to set up a quiet workspace and work during U.S. Eastern Time business hours. The role offers the opportunity for a long-term working relationship with a growing practice, and while not explicitly stated, remote roles often provide a better work-life balance and the chance to develop specialized skills in medical administration and bilingual communication.
Full Job Description
Headquarters: US
We are seeking a reliable, professional bilingual (English/Spanish) Virtual Assistant to support a busy orthopedic surgery practice specializing in Workers Compensation and No-Fault patients. Responsibilities include: Answering incoming phone calls in English and Spanish.Interpreting conversations between physicians, staff, and Spanish-speaking patients.Assisting with appointment scheduling and basic patient inquiries.Helping patients complete forms and understand office instructions.Providing general administrative support as needed. Requirements: Fluent in both spoken English and Spanish.Excellent telephone communication skills with a warm, professional demeanor.Prior experience in a medical office, healthcare, or customer service is preferred.Strong organizational skills and attention to detail.Reliable high-speed internet connection and a quiet workspace.Available during U.S. Eastern Time business hours. Experience with medical terminology, orthopedic practices, Workers Compensation, or No-Fault cases is a plus but not required. We are looking for someone dependable, compassionate, and comfortable interacting with patients throughout the day. This is an opportunity for a long-term working relationship with a growing practice. If you are organized, patient-focused, and enjoy helping people, we d love to hear from you.
To apply: https://weworkremotely.com/remote-jobs/advanced-shoulder-knee-ortho-spanish-speaking-virtual-medical-assistant-bilingual-english-spanish
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