Software Engineer, Trust & Safety
Role Overview
As a Software Engineer on the Trust & Safety team, you will build and maintain internal services, automation pipelines, and enforcement systems to protect the email platform from abuse. This senior-level role involves designing fail-safe operations, collaborating with teams to create actionable workflows, and ensuring traceability through logs and audit trails. Your work will directly impact the safety and reliability of the platform for thousands of users.
Perks & Benefits
This is a fully remote position with a team spanning 7 countries, offering flexibility in work location. The company emphasizes a culture of innovation, quality, and building in the open, supported by top investors like a16z and Y Combinator. Career growth is encouraged through ownership across the stack and exposure to real-time enforcement systems in a fast-growing environment.
Full Job Description
Email is unlike any other medium in the world. With just an address, anyone can talk to anyone, no matter their location, status, or class. It’s democratized access, it’s a sacred privilege, and it’s worth protecting at all costs.
Resend is building the most accessible email platform for developers. As we’ve grown to over 15K customers and continue to onboard thousands of new users every day, the pressure of maintaining a safe place for good senders continues to build up.
You’ll build the interfaces, services, tooling, and enforcement pipelines for Trust & Safety. From consoles to enforcement automations.
In this role, you will…
Build and maintain internal services for enforcement, throttling, and policy rules
Design automation pipelines that move from detection → decision → action
Connect with core infrastructure: databases, queues, caching layers, and observability stacks
Implement safeguards: fail-safes, fallback paths, and guardrails to prevent over-blocking
Collaborate with teams to turn raw signals into actionable workflows
Ensure all enforcement actions are traceable with logs, metrics, and audit trails
You’ll be a great fit if you…
Bring 3+ years of software engineering experience
Are fluent in writing and speaking English
Have deep experience with Node.js, TypeScript, React (Express, Hono, Next.js)
Proven experience with databases and performance tuning (Postgres, Clickhouse)
Infrastructure and reliability skills (Datadog, AWS, CDK)
Understand how to design systems with safety and fail-safe operations in mind
Are comfortable with APIs, event-driven architectures, and stateful services
Care deeply about observability: metrics, logs, tracing, error handling
Take ownership across the stack — from frontend surfaces down to databases and queues
Have worked in trust, safety, fraud, or security domains
Have exposure to real-time enforcement systems, such as rate-limiting
Learn more about how we work in Trust & Safety:
Our Philosophy for Anti-Abuse
Our Tech Stack
How We Bring Innovation Through Experiments
About Resend
We are building the modern email sending platform for developers. We care deeply about quality, creating for everyone and building in the open. We started with an open source project in 2022. Now, we onboard nearly 100 paying customers every day and foster a growing developer community.
Our fully remote team of 28 humans spans 7 countries... and counting. We’re backed by a16z, Y Combinator, Basecase, and other top investors.
Read more about how we work, how we hire, and what we value here.
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