Software Development Engineer II, Identity & Authentication
Role Overview
This mid to senior-level role involves developing and maintaining identity, authentication, and anti-fraud systems for Mapbox's platform, working across the stack with teams like Billing and Security. Day-to-day responsibilities include spearheading feature development for customer account management, designing scalable and secure solutions, and ensuring operational excellence through testing, monitoring, and on-call support. The hire will impact the reliability and security of Mapbox's core services, supporting rapid growth and diverse stakeholders.
Perks & Benefits
The position is fully remote, likely with flexible hours, though collaboration with teams in Finland and North America may require some time zone overlap. Benefits include supportive health care, parental leave, and a culture that values diversity, inclusion, and work-life balance, with opportunities for mentorship and career growth through teaching and learning initiatives. The company emphasizes transparency, creativity, and data-driven decisions, fostering an environment where employees can bring their whole selves to work.
Full Job Description
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
What We Do
This team is responsible for identity and access management of our customers, authentication of all the requests that hit our Mapbox APIs as well as anti-fraud & abuse functionalities of Mapbox. These systems serve as the entry points for every Mapbox product, and are a cornerstone of our platform. Reliability, data integrity, and security are top of mind for everything we do. We work across the stack to expose the services that we build via well-designed and intuitive interfaces.
The team’s scope of work serves a diverse range of stakeholders. Our public APIs help Mapbox users manage and understand their accounts, and our private APIs lay a critical foundation for our internal service teams.
What You'll Do
Working closely with various teams like Billing in Finland, and Security, Platform and other stakeholders across North America, you will develop secure identity and access management solutions for all our customers. Your work will also drive anti fraud & abuse initiatives and build a future-proof platform for Mapbox.
You will be responsible for contributing to, maintaining, and improving all things related to the IAM ecosystem, anti fraud & abuse, and token security at Mapbox. In this role, you can expect to:
Spearhead new feature development to best serve Mapbox customers’ account management (sign up, sign in, security and token management, etc.) needs.
Collaborate closely with Billing, Security, Platform and other internal teams, and Mapbox customers to understand their needs of our authentication infrastructure.
Design future proof systems and make decisions that will keep pace with the rapid growth of Mapbox.
Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services.
Optimize for qualities like reduction of technical debt and ease of knowledge sharing, in addition to feature velocity.
Document your work and decision-making processes and lead presentations and discussions in a way that is easy for others to understand
Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
What We Believe are Important Traits for This Role
5+ years of proven ability to design and develop sophisticated, innovative, efficient, and durable solutions to complex technology problems.
Experience building scalable web services or distributed cloud-based architecture.
Autonomy, proactivity, and ownership around driving work to completion in the face of ambiguity.
A desire to share your expertise through documentation, mentorship, and both written and vocal discussion.
A personal drive to expand your comfort zone by exploring new and/or unfamiliar tasks.
A desire to work with individuals with diverse backgrounds, perspectives, and experiences.
Strong proficiency in a programming language, testing practices, and thorough documentation.
Experience with our tech stack—React, node.js, AWS (ECS, CloudFormation, Lambda, DynamoDB, and more), NoSQL — is a plus.
What We Value
In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:
We value high-performing creative individuals who dig into problems and opportunities.
We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.
Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
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