Senior Product Manager - Hybrid Control Plane for Observability & Management
Role Overview
This senior product manager role involves defining and executing the product strategy for Confluent's hybrid control plane, focusing on observability and management tools like Unified Stream Manager and Control Center. The PM will lead the evolution of these platforms, own the observability story for self-managed deployments, and collaborate with engineering and design teams to reduce operational burden for enterprise customers. The impact includes driving adoption, customer success, and delivering industry-leading operations experiences in complex, distributed environments.
Perks & Benefits
The job is fully remote, with an emphasis on collaboration across time zones and backgrounds, fostering a culture of belonging and equal opportunity. It offers career growth through leadership opportunities and challenging projects in a dynamic tech environment, with a focus on work-life balance typical of remote roles. The company values diverse perspectives and provides a supportive team atmosphere, though specific benefits like health insurance or flexible hours are implied but not detailed.
Full Job Description
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
Confluent's enterprise customers operate complex, distributed streaming platforms across cloud, on-prem, and hybrid environments. They need world-class observability, management, and governance interfaces to operate these platforms confidently at scale. Unified Stream Manager (USM) and Control Center are the products that deliver this experience — providing operators with the tools to monitor, manage, and govern their Confluent Platform and Confluent Private Cloud deployments.
This PM will own the product strategy and execution for our hybrid control plane, ensuring that Confluent delivers an industry-leading operations experience for self-managed and private cloud customers.
What You Will Do:
The PM will:
• Define and execute the product strategy and roadmap, driving adoption and customer success
• Lead the evolution of USM as the modern, cloud-native management and observability surface for Confluent Platform and Confluent Private Cloud
• Drive the Control Center roadmap, balancing maintenance of the existing product with the strategic migration path toward USM
• Own the observability story for self-managed Confluent — including metrics integration with third-party monitoring systems (e.g., Dynatrace, Datadog, Prometheus)
• Collaborate closely with engineering, design, field, and support teams to deliver capabilities that reduce operational burden for customers
• Measure and report on product adoption, customer satisfaction, and business impact
• Partner with GTM teams to enable field communication, customer onboarding, and competitive positioning
What You Will Bring:
The PM must:
• Have deep experience with enterprise observability, monitoring, and operations tooling — familiarity with platforms like Grafana, Datadog, Dynatrace, Prometheus, or similar
• Understand enterprise platform management — deployment lifecycle, configuration management, health monitoring, alerting, and governance
• Demonstrate strong UX sensibility for enterprise operations interfaces (dashboards, CLIs, APIs)
• Have experience with distributed systems and the operational challenges they present
• Be comfortable navigating complex enterprise software ecosystems — understanding how on-prem, private cloud, and hybrid architectures differ from pure SaaS
• Have 5–8+ years of product management experience, with meaningful time in infrastructure, platform, or observability domains
• Demonstrate exceptional written and verbal communication skills — at Confluent, we rely heavily on documents to explain the vision and facilitate concrete communication
• Show ability to drive business outcomes through product decisions
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Privacy Statement
Confluent is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. By proceeding with this application, you understand that Confluent will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here.
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