Senior Operations Associate, Automations and Analytics

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role:

We are looking for a highly technical individual to identify, design, build, and scale automation solutions across one of the most critical and operationally complex areas of Revenue Cycle Management: denial management.

This is a hands-on role for someone with early professional experience who is comfortable working with data, supporting technical solutions, and contributing to operational improvements. You’ll partner closely with more senior team members across Operations, Product, and Engineering to analyse workflows, help build scalable solutions, and track their impact.

This role offers meaningful ownership over defined problem areas, strong exposure to healthcare operations and automation, and a clear path to increased responsibility as you grow.

What You’ll Do:

• Analyze denials management workflows and data to identify inefficiencies, recurring issues, and automation opportunities

• Implement well-scoped solutions using SQL, scripts, APIs, and emerging technologies like LLMs etc.

• Build and maintain dashboards and reporting pipelines to monitor operational performance and outcomes

• Partner with Product, Engineering, and Account Management teams to scale solutions across customers

• Document processes, analyses, and outcomes to support collaboration and reuse

What You Have:

• 1-3 years of experience in operations, consulting, analytics, or a technical role at a technology-driven or fast-paced organization

• Strong working knowledge of SQL, including the ability to write complex queries for analysis and reporting

• Solid problem-solving skills and comfortable breaking down ambiguous problems with guidance

• Experience managing projects or workstreams with defined scope and clear objectives

• Bonus: Experience in healthcare operations, claims, or billing systems

• Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)

• Bonus: Built with LLMs, SQL apps or experience with data pipelines

Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.