Senior Implementation Consultant
Role Overview
As a Senior Customer Success Manager, this senior-level role involves managing onboarding and ongoing operational initiatives for strategic customers and partners. The hire will act as a subject matter expert and technical advisor, collaborating to ensure customer success and directly impacting the company's products and services through innovation and initiative.
Perks & Benefits
The role offers a remote work setup with a focus on attracting talent from across the country, implying flexibility in location and time zones. It emphasizes a culture of innovation, diversity of opinions, and shared belief in winning together, with opportunities for career growth through direct impact on products and company culture. Benefits likely include competitive compensation and a supportive team environment typical in tech roles.
Full Job Description
About us: Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We're committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans. About the role: As a Senior Customer Success Manager at Branch, you will manage onboarding and ongoing operational initiatives for some of our most strategic customers and partners. You will act as the subject matter expert of the relationship, be the go-to technical advisor for customers, and collaborate Please mention the word **LUCK** and tag RNzcuNzYuMTQuMTA1 when applying to show you read the job post completely (#RNzcuNzYuMTQuMTA1). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.