Senior Director, Business Technology Engineering
Role Overview
The Senior Director of Business Technology Engineering at Confluent will lead a team responsible for developing and maintaining critical business systems, including Salesforce and NetSuite. This senior leadership role involves overseeing the engineering lifecycle, ensuring delivery quality, and fostering a culture of continuous improvement across the organization. The hire will have a significant impact on enhancing engineering standards and supporting key business functions such as GTM, Finance, and Customer Support.
Perks & Benefits
This remote role offers the flexibility to work across time zones and emphasizes a culture of belonging and inclusivity. Confluent values diverse perspectives and encourages team members to lead and grow. Opportunities for career development, alongside a commitment to attracting and retaining top engineering talent, are highlighted, making it a supportive environment for professional growth.
Full Job Description
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
Confluent's Business Technology team is scaling, and we're looking for a Senior Director of Business Technology Engineering to lead the charge. Reporting directly to the CIO, this role owns the engineering organization responsible for the platforms that power our most critical business systems — from development through QA and release. You will lead a team of Salesforce and NetSuite developers, QA and release engineers, and internal tooling and AI builders, ensuring delivery that is fast, reliable, and built to scale. This is a high-visibility leadership role with direct influence across GTM, Finance, and Customer Support systems, and a mandate to raise the bar on engineering excellence across the Business Technology organization.
What You Will Do:
Lead and develop a team of Salesforce/NetSuite developers, QA/release engineers, and internal tooling and AI developers — setting a high bar for delivery quality, engineering standards, and team growth
Own the end-to-end engineering lifecycle across Business Technology — from development and QA through release — ensuring systems are reliable, scalable, and aligned to business outcomes
Drive a culture of developer velocity and continuous improvement, championing CI/CD practices, automated testing, and AI-assisted development workflows across the organization
Serve as a senior engineering voice to the CIO and cross-functional business leaders, providing visibility into delivery performance, risks, and opportunities to innovate
Partner with recruiting and people leadership to attract, develop, and retain top engineering talent in a competitive market
Serve as the operational anchor for the Business Technology engineering hub — owning team health, delivery cadence, and site culture in partnership with global leadership
What You Will Bring:
5+ years of experience leading engineering teams responsible for enterprise SaaS platforms, with a track record of delivering high-quality systems at scale
Proven ability to lead multi-functional engineering teams spanning development, QA, and release management across Tier 1 business applications
Strong delivery instincts — experienced in capacity planning, SDLC management, and driving engineering performance in a fast-moving, globally distributed organization
Demonstrated success partnering with senior business stakeholders across GTM, Finance, or Customer Support to translate requirements into reliable, scalable systems
Track record of building inclusive, high-trust engineering cultures where teams grow, deliver, and do their best work
What Gives You an Edge:
Hands-on background with enterprise platforms such as Salesforce, NetSuite, or consumption-based billing systems like Metronome
Experience building or scaling internal developer tooling, automation, or AI-powered capabilities within a business technology or enterprise engineering context
Familiarity with consumption or usage-based SaaS business models and the systems that support forecasting, billing, and revenue operations
Prior experience standing up or scaling a greenfield engineering site — with the organizational savvy to navigate ambiguity and build structure where little exists
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Privacy Statement
Confluent is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. By proceeding with this application, you understand that Confluent will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here.
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