Senior Billing Analyst

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

We are seeking a highly motivated and detail-oriented Senior Billing Analyst to join our finance team. The ideal candidate will have five or more years of progressive experience in complex billing environments, possess a deep understanding of billing processes, revenue recognition principles, and financial systems, and demonstrate strong analytical and problem-solving skills. This role is critical in ensuring the accuracy and timely delivery of customer invoices, managing billing-related projects, and providing key insights to support financial reporting and operational efficiency.

This role is a hybrid position and can be based in Dublin, CA or Menlo Park, CA.

Responsibilities

Billing Operations & Accuracy

• Manage the end-to-end billing cycle for complex contracts, recurring services, and usage-based models, ensuring strict adherence to contractual terms and company policies.

• Review, validate, and process high-volume, multi-component invoices accurately and efficiently, often involving multiple entities, currencies, and tax jurisdictions.

• Perform detailed reconciliation of billing data between operational systems and to ensure data integrity and accurate revenue recognition.

• Research and resolve complex billing discrepancies, payment issues, and customer queries promptly and professionally.

• Ensure compliance with revenue recognition standards and internal controls (SOX compliance).

Process Improvement & Analysis

• Identify, recommend, and implement improvements to billing processes, systems, and controls to enhance efficiency, scalability, and accuracy.

• Lead the testing and implementation of system upgrades or new financial modules impacting the billing function.

• Develop and maintain comprehensive documentation for billing procedures, internal controls, and system configurations.

• Collaborate with Sales, Revenue Operations, and IT teams to ensure contract terms are accurately set up for billing and system integration.

Leadership & Support

• Serve as a subject matter expert (SME) for all billing-related inquiries and projects.

• Mentor and provide guidance to junior billing staff, assisting with complex transactions and issue resolution.

• Assist with month-end and quarter-end close activities, reconciliations, and supporting documentation for audits.

• Participate in cross-functional initiatives focused on standardization and financial system optimization.

Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

• Minimum of five (5) years of progressive experience in a high-volume, complex corporate billing or revenue accounting function.

• Advanced proficiency in Excel (VLOOKUPs, Pivot Tables, complex formulas) and ability to manage and analyze large data sets.

• Expert-level knowledge of Salesforce and Workday is preferable.

• Experience in the Technology, SaaS, industry is highly desirable.

• Exceptional attention to detail and accuracy, with a commitment to high-quality output.

• Strong analytical, critical thinking, and problem-solving abilities.

• Excellent verbal and written communication skills, with the ability to clearly articulate complex billing concepts to both finance and non-finance audiences.

• Proven ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment.

• Experience with internal controls and SOX compliance is a plus.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com