Remote Tax Product Support Agent (US)

Headquarters: Scottsdale, AZ URL: http://join.liveops.com While Everyone is Making Resolutions, You Could Be Making Money! Ready to kick off the new year with extra cash? Become a remote Tax Product Support Agent with Liveops and turn your time into income! Don t worry  no tax prep experience is needed! ( Work from home  Choose your hours plenty available!  Get paid for your expertise   New agents can earn a $200 incentive for meeting client metrics through Tax Day! As a Tax Product Support Agent, you ll help customers navigate tax software during the busiest season of the year. This is your chance to: Provide empathetic, tech-enabled support Handle inbound/outbound calls and solve problems Use your communication skills to make a real impact Requirements: Experience with inbound/outbound calls Strong computer and multitasking skills Ability to work independently in a distraction-free home office Preferred: Flexible availability during peak tax season Comfort with video chat tools and screen sharing Prior experience with tax software (a plus!) Hours: Choose your own schedule by self-scheduling 30-minute blocks or commits Hours of Operation (Jan Apr): 7 days a week, 8:00 AM 12:00 AM ET Certification: Client-required certification is approximately 3-weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between the hours of 10 am ET and 8 pm ET, but actual session times and lengths will vary. Compensation: *Earn up to $20/hour. Submit invoices and get paid for completed services. Agents new to the program are eligible to receive a $200 incentive for meeting client metrics through Tax Day. Additional performance-based incentives may be announced throughout the season, but are subject to change. Ready to turn resolutions into revenue? Apply today and claim your $200 incentive!   To apply: https://weworkremotely.com/remote-jobs/liveops-remote-tax-product-support-agent-us