Quality Process Improvement Manager

The Company

Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements.

We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you’re interested in joining us as an individual contributor, manager, senior leader – or someone who aspires to growing into a leadership role – we look for people who are results focused, empathetic, visionary, empowering, and who ‘champion’ our cultures and values.

The Role

We are seeking a highly skilled Quality Process Improvement Manager to lead quality assurance, defect management, and process optimization across all delivery operations. This role ensures excellence from bid management through design, build, testing and solution rollout. The successful candidate will design and implement standardized processes, create swim lanes, maintain consistency in documentation, and champion quality in everything we do.

Responsibilities of this role:

• Evaluate and improve Cubic’s E2E Quality Management Framework to achieve best-in-class quality of all deliverables. This includes :

• Documentation quality and traceability E2E

• Defect Management – Prevention & Containment

• Test Management

• Code Reviews

• Automation Opportunities

• E2E Lifecycle Management including hand-over processes

• Proactively identify Quality risks and implement mitigation strategies.

• Define KPIs for quality and process adherence, report regularly to the Executive Leadership Team.

• Collaborate with cross-functional teams to embed quality practices and ensure compliance.

• Drive continuous improvement initiatives to enhance delivery quality and efficiency.

• Implement defect management processes, including tracking, root cause analysis, and resolution.

• Strengthen Test Coverage and implement robust processes

• Develop and maintain Quality process frameworks, including documentation standards.

• Ensure quality standards across all delivery operations from bid management to solution rollout.

The Person

Essential Experience and Qualifications

• Excellent analytical, problem-solving, and communication skills.

• Proven experience implementing quality frameworks and defect management processes.

• Minimum 7+ years in QA, software engineering, or process improvement roles.

• Strong technical background in software engineering or quality assurance.

• Leadership experience in process improvement initiatives.

• Familiarity with agile delivery models and DevOps practices.

• Experience with ISO standards, Six Sigma, or similar methodologies.

Benefits:

• 25 days annual leave (pro-rated) + 2 company days

• Health Insurance

• Pension Contribution

• ESOP

• Death in Service Benefit

• Tax saver scheme

• Learning and Development Supports

• Career Development Opportunities

• Bits & Bobs days (paid half day every quarter to get your Bits & Bobs completed)

• Bike to work scheme

• Sports and Social Club

• Regular social events

New hires at Cubic³ are required to work onsite five days a week during their six-month probation period to get to know the company, their team, and our ways of working. After probation, we offer a flexible arrangement of up to eight work-from-home days per month, provided it aligns with business needs and performance standards.

Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.