Professional Services Account Executive

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

As a Professional Services Account Executive, you will help organizations navigate significant business and technological transformation associated with adopting a streaming platform, while helping to build the professional services team at Confluent. Professional Services Account Executives engage across the lifecycle of our customers to align business outcomes, ensure clear success criteria, and assess customer success. Professional Services Account Executive mentor and lead within Professional Services as well as align with strategic delivery partners within a region.

What You Will Do:

• Drive success with Confluent Professional Services customers across a regional customer base.

• Manage bookings, revenue, margins, and satisfaction targets. Create and drive legal terms agreements for your customers.

• Engage with stakeholders across the customer organization from C-level / VP to Architects and program managers.

• Build initial services direction, ensure customer success and satisfaction, and contribute to account and regional growth plans.

• Build a great team and company. Help to develop strong relationships, capabilities, and experience among Confluent team members.

• Participate in Confluent product and sales strategy conversations affecting customers in your region.

• Strengthen Confluent success across your customer base by developing strong delivery partner executive relationships and awareness of partner delivery capabilities.

What You Will Bring:

• Experience overseeing enterprise-level IT delivery projects (10+ years or equivalent capability).

• Experience selling enterprise IT delivery services (2+ years or equivalent capability).

• Demonstrated success in building and developing remote delivery teams including resource management, performance assessment, and career/growth planning.

• The role will be largely customer-facing, so candidates need exceptional interpersonal communications capabilities. They travel to customer sites and lead engagements that include working with business executives, enterprise architects and engineering/design management personnel from the customer.

• Ability (and willingness) to travel up to 50% of the time to client sites to support sales opportunities and existing customer relationships.

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.