Product Operations Manager

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.

What You’ll Do

• Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development

• Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration

• Lead the design and improvement of product processes, tools, and systems that scale with our growth

• Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams

• Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency

• Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity

• Support the integration of AI workflows and data-driven automation into core product and operational processes

• Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability

What We’re Looking For

• 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company

• Strong operational mindset: process design, data-informed decision making, and systems thinking

• Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution

• Strong analytical and data literacy skills; able to synthesize insights and guide prioritization

• Excellent communicator who can bridge technical and business teams

• Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar)

• Familiarity with AI workflows or interest in how AI augments modern product development

• Startup mindset: resourceful, proactive, and comfortable building from 0→1

What We Offer

• Competitive salary and meaningful equity in a high-growth company

• Comprehensive medical, dental, and vision coverage

• Flexible PTO and paid family leave

• Home office & equipment stipend

• Hybrid NYC office culture (3 days in-office/week) with direct access to leadership

• In-Office Lunch & Dinner Provided