Presales Lead/Solution Architect
Role Overview
The Presales Lead/Solution Architect at Harrison.ai will play a crucial role in the company's expansion in the Middle East and Africa by providing technical expertise during the sales process. This senior position involves understanding customer environments, demonstrating product capabilities, and deploying solutions while maintaining strong customer relationships.
Perks & Benefits
Harrison.ai offers a flexible remote work environment with options for work-from-home and flexible hours. Employees benefit from generous learning and development budgets, mentoring opportunities, and a culture that emphasizes collaboration and diversity. The company is well-funded, allowing for significant investment in employee growth and innovative projects.
Full Job Description
What we’re about
At Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide.
Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live.
Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve.
And we’re just getting started.
About Your Role
Harrison.ai is in an exciting phase of rapid global growth, and we’re seeking a technically astute Presales Lead/Solution Architect with skills in Implementing products. This role is a strategic partner to the newly appointed Regional Director for Middle East and Africa who shares a joint ambition to drive our expansion and strategies across the Region. This role plays a pivotal part in strengthening our technical presence, generating measurable outcomes, and building long-term, trusted relationships with customers.
What You Do:
Provide expertise in the presales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer
Provide technical expertise during the sales process by demonstrating the full range of product features including potential uses, product capabilities and benefits to customers as needed.
Develop and deliver compelling, personalised demonstrations, proofs of concept, prototypes, and other pre-sales assets, based on the knowledge gained about the customer, which tie to Harrison.ai’s technologies.
Strongly contribute to the sales proposal, RFP and Tender processes across assigned regions of all our products and strategies.
Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
Work with our healthcare industry vendor partners to create and maintain integrations for our customer base.
Design and implement integrations with our partners using messaging standards like RESTful APIs and HL7.
Maintain and manage test environments for problem replication.
Communicate with customers and internal teams to detail project requirements.
Work with Project Managers to deliver projects on time.
Plan with and train customer staff in the deployment of Harrison.ai solutions.
What You Bring:
5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
Multiple years’ experience working directly with external customers.
Experience installing and maintaining Linux operating systems.
Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
Fluency in English.
Willingness to travel, including internationally.
Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).
Nice to have skills and characteristics:
Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS,EHR, and/or RIS).
Familiarity with AWS and VMWare (certifications preferable).
Experience with healthcare workflow engines (e.g., Nextgen Connect).
Experience with containerisation platforms (e.g., Docker, Kubernetes).
Experience with SQL databases (e.g., PostgreSQL, MySQL).
Experience with Git or other version control systems
Why join us?
🌍 Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
🤝 Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
🚀 Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
🌱 Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
💻Flex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
🙌 Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.
What's next?
If you’re inspired by what we're up to, please apply now and we'll be in touch soon.
We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.
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