People Ops Specialist (Contract)
Role Overview
This mid-level People Ops Specialist role involves managing day-to-day HR operations, including onboarding, offboarding, HR systems administration, and employee support. The hire will work cross-functionally with teams like IT and Finance to ensure smooth processes and compliance, impacting employee experience and operational efficiency in a fast-paced, high-growth tech environment.
Perks & Benefits
The role is fully remote, likely with flexible hours, though time zone expectations may align with U.S. business hours. It offers exposure to a high-growth startup culture with leadership from top tech companies, providing opportunities for career growth in HR operations and process improvement within a dynamic team.
Full Job Description
About Handshake
Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
Build a massive, fast-growing business with billions in revenue
About Handshake AI
Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale.
About the Role
We are seeking a detail-oriented People Ops Specialist (Contract) to support the day-to-day operations of our People function. This role ensures smooth execution of core HR processes across the employee lifecycle, including onboarding, offboarding, HR systems administration, employee support, and policy documentation. The ideal candidate thrives in a fast-paced environment and is passionate about delivering a seamless and high-quality employee experience.
Onboarding & Offboarding
Administer high-volume end-to-end onboarding and offboarding processes for employees and contractors.
Draft contractor agreements, manage HRIS updates, and coordinate closely with IT to ensure timely activation and deactivation of system access.
Process terminations and employment changes in Workday, send departure communications, and ensure smooth transition workflows.
Partner with internal stakeholders to continuously improve onboarding programs and enhance the new hire experience.
Identify and implement process improvements to create scalable, efficient, and seamless lifecycle workflows.
Employee Support & HR Administration
Serve as the primary point of contact for employee inquiries via the HR Helpdesk and People Ops email alias, delivering timely and accurate support.
Guide employees and managers toward self-service HR resources and internal knowledge tools.
Manage day-to-day HR operations across the employee lifecycle, including payroll issue coordination and employment data updates.
Support immigration and mobility processes by preparing documentation, assisting with visa applications, and maintaining compliance for work authorizations.
Maintain strict confidentiality and exercise sound judgment in handling sensitive employee information.
HR Processes & Compliance
Design and refine scalable HR workflows that evolve alongside company growth.
Optimize and automate HR workflows wherever possible to improve efficiency, accuracy, and employee experience.
Develop, document, and maintain clear standard operating procedures (SOPs) to ensure consistency, scalability, and knowledge continuity across the People team.
Create and maintain centralized HR documentation and policies, ensuring a clear and up-to-date source of truth.
Execute core HR administrative processes to support team priorities and employee needs.
Proactively identify process gaps and recommend improvements to enhance operational effectiveness and compliance.
Desired Capabilities
2–4 years of experience in People Operations or a related HR role.
Hands-on experience with Workday.
Strong organizational skills with the ability to manage multiple priorities effectively.
Excellent written and verbal communication skills with a strong customer-service mindset.
Demonstrated ability to handle confidential information with professionalism and discretion.
Experience partnering cross-functionally with teams such as IT, Talent, and Finance.
Comfort working in a fast-paced, high-growth environment.
Extra Credit
Exposure to immigration processes and employment documentation.
Knowledge of U.S. employment laws and HR compliance requirements.
Experience working in a high-growth startup or tech organization.
Experience working with Deel or similar global payroll / Employer of Record (EOR) platforms.
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