People Operations Lead

This listing is synced directly from the company ATS.

Role Overview

The People Operations Lead at Handshake will be responsible for managing the end-to-end employee experience, from onboarding to offboarding, while ensuring compliance and operational excellence. This senior role requires strong leadership in improving core HR processes and systems, collaborating cross-functionally, and driving execution in a fast-paced environment. The impact of this hire will be significant in shaping an effective People Operations function as the company scales.

Perks & Benefits

Handshake offers a variety of benefits for full-time U.S. employees, including equity in a fast-growing company, a 401(k) match, and a $2,000 learning stipend for ongoing development. Employees also enjoy flexible PTO, comprehensive health benefits, and remote work options, fostering a supportive culture. The company promotes work-life balance with generous time off, including holidays and a unique winter break.

Full Job Description

About Handshake AI

Handshake is building the career network for the AI economy. Our three-sided marketplace connects 18 million students and alumni, 1,500+ academic institutions across the U.S. and Europe, and 1 million employers to power how the next generation explores careers, builds skills, and gets hired.

Handshake AI is a human data labeling business that leverages the scale of the largest early career network. We work directly with the world’s leading AI research labs to build a new generation of human data products. From PhDs in physics to undergrads fluent in LLMs, Handshake AI is the trusted partner for domain-specific data and evaluation at scale.

This is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.

Now’s a great time to join Handshake. Here’s why:

  • Leading the AI Career Revolution: Be part of the team redefining work in the AI economy for millions worldwide.

  • Proven Market Demand: Deep employer partnerships across Fortune 500s and the world’s leading AI research labs.

  • World-Class Team: Leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, just to name a few.

  • Capitalized & Scaling: $3.5B valuation from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more.

About the Role

We’re looking for a hands-on, operationally excellent People Operations leader to build, scale, and run the systems that make our team thrive. This is a high-impact, roll-up-your-sleeves role for someone who loves building structure in fast-moving environments, thrives in ambiguity, and is comfortable both diving into the work and partnering across the organization.

You’ll own the end-to-end employee experience - from onboarding to offboarding - and partner closely with HRBPs, Talent, Finance, and IT to ensure our people programs are seamless, compliant, and scalable as we grow.

  • Lead and scale People Ops: Drive the improvement and delivery of core people processes (onboarding, offboarding, data, systems, compliance, payroll/benefits operations). Provide operational leadership and strategic direction for execution partners.

  • Drive execution: Own the day-to-day operations that keep the People function running - ensuring accuracy, speed, and great employee experience.

  • Build systems: Improve and optimize our HRIS (Workday, Ashby, others) and connected systems for automation, efficiency, and data accuracy.

  • Partner cross-functionally: Collaborate with Finance, IT, Legal, and business leaders to align people processes with company goals.

  • Ensure compliance: Maintain compliance with employment laws and regulations across states/countries, while keeping our approach simple and scalable.

  • Scale programs: Support rollout and execution of key People programs - performance cycles, engagement surveys, compensation reviews, etc.

  • Be a builder: Spot process gaps and fix them fast. Implement lightweight, tech-enabled solutions that grow with us.

Desired Capabilities

  • 5+ years of experience in People Operations or HR, ideally in a fast-scaling tech company.

  • Strong operational mindset - you get stuff done, anticipate needs, and streamline chaos into clarity.

  • Experience owning and improving HR systems and data flows (Workday, Ashby, Lattice, etc.).

  • Proven ability to lead small teams and work cross-functionally with senior stakeholders.

  • Deep understanding of core HR processes, compliance, and employee lifecycle management.

  • Comfort operating in ambiguity - you build as you go and don’t wait for perfect.

  • A bias for action, systems thinking, and a healthy dose of scrappiness.

Perks

Handshake delivers benefits that help you feel supported—and thrive at work and in life.

The below benefits are for full-time US employees.

🎯 Ownership: Equity in a fast-growing company

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

🍼 Family Support: Paid parental leave, fertility benefits, parental coaching

💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend

📚 Growth: $2,000 learning stipend, ongoing development

💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days, winter #ShakeBreak where our whole office closes for a week!

🤝 Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

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