Patient Operations Coordinator

Role Overview

The Patient Operations Coordinator coordinates daily patient care operations, including scheduling, intake, and communication between patients and providers. This mid-level role supports a remote interdisciplinary mental health team, ensuring smooth workflows and a high-touch patient experience. The hire will directly impact operational efficiency and patient satisfaction.

Perks & Benefits

Fully remote role with flexible scheduling. Work with a supportive, psychiatrist-owned team focused on human-centered care. Opportunity to contribute to a growing practice serving multiple states. Typical remote benefits include health insurance and paid time off.

Full Job Description

Get to Know Rivia Mind

At Rivia Mind, we believe great mental health care begins with a human connection.

Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments.

How We Support: With a Whole-Person Lens, we provide compassionate, science-based care that honors the full complexity of a person’s biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, frPlease mention the word **SPLENDID** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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