Ops Generalist
Role Overview
This mid-level Operations Generalist role involves managing internal processes, travel logistics, vendor relationships, and company events to ensure smooth operations as Resend scales. The hire will work cross-functionally, reporting to the Chief of Staff, and handle administrative tasks like contracts and onboarding, acting as connective tissue within the remote team. Impact includes automating workflows and coordinating projects to maintain efficiency in a fast-growing, distributed environment.
Perks & Benefits
The role offers a salary of $80,000-$100,000 USD, 100% remote work with flexible schedules, and requires being based in Americas time zones. Benefits include no-meeting Wednesdays, twice-yearly international offsites in locations like Florence and Barcelona, and direct collaboration with founders in a low-ego, remote-first team. Career growth is implied through scaling responsibilities and learning opportunities in a startup backed by top investors.
Full Job Description
Resend has grown to a team of 40 across 11 countries, and the operational surface area has grown with it. From event planning to vendor management to cross-functional logistics, the work that keeps the company running smoothly needs another skilled and creative set of hands.
This person will be part of Resend's connective tissue, making sure nothing falls through the cracks as we scale. We're looking for an Operations Generalist who can own this work and grow with it. This role will report into our Chief of Staff and is remote based in Americas time zones.
Read more about how we work, how we hire, and what we value here.
In this role, you will…
Document and automate internal processes
Manage travel logistics, budgets, and expense workflows
Manager vendor relationships, renewals, and procurement
Coordinate projects that don't have a natural home on any single team
Plan and execute company events (offsites, build weeks, and Resend Conf)
Handle administrative tasks, from contracts to shipments to onboarding logistics
You will be a great fit if you…
Have managed events end-to-end
Have experience managing external stakeholders
Have a innate ability to simplifying complexity
Thrive in ambiguity and create order from chaos
Have experience in Ops, Finance, or Event Planning
Have a default to action mindset with a close attention to detail
Ready to be the face of the company to new employees, candidates, or vendors
You will be an exceptional fit if you also…
Have worked in operations at a fast-growing, remote-first startup
Have planned international events or offsites for distributed teams
What it means to join the team:
Comp: $80,000 - $100,000 USD, commensurate with experience
100% remote with flexible working schedules
No-meeting Wednesdays across the whole company
Twice-yearly team offsites (Florence, Barcelona, Lisbon, Cancun, Rio)
Work directly with founders and a small, low-ego team building something truly special
Learn more about how we work:
How we hire
How we work
How we think about remote work
About Resend
We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.
Our fully remote team of 40 spans 11 countries and counting. We're backed by a16z, Y Combinator, and others. Meet the humans →
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