Operations Manager

About Hydra HostHydra Host is a Founders Fund-backed NVIDIA cloud partner building the infrastructure platform that powers AI at scale. We connect AI Factories - high-performance GPU data centers - with the teams that depend on them: research labs training foundation models, enterprises running production inference, and developer platforms demanding scalable compute capacity.The RoleWe're building the infrastructure backbone for the AI revolution, and we need someone to orchestrate the chaos into operational excellence./You'll be building systems from scratch, designing processes that don't exist yet, and solving problems that most operators never encounter. If you thrive on turning complexity into clarity and get energized by high-stakes coordination across engineering, vendors, and data center partners - this is your opportunity to own operations at a company riding the biggest compute wave in tech history.Key ResponsibilitiesLead New AI Factory Buildouts. Coordinate end-to-end deployment of new high-end GPU data center builds from site prep and hardware delivery through rack installation, network provisioning, and go-live.Drive Data Center Partner Onboarding. Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch.Manage Inventory & Assets. Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments.Track Operational Metrics & Reporting. Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency.Oversee Vendor & Partner Performance. Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners.Preferred QualificationCustomer obsession. You genuinely care about solving customers problems, communicate proactively, and never leave customers in the darkPrincipled thinking. You make decisions based on clear principles, not politics or convenience. When there's ambiguity, you fall back on what's right for the customer and the business long-termTechnical curiosity. You love learning how things work, even when it's outside your immediate domainSystems thinking. You don't just solve one-off issues; you identify root causes and build solutions that prevent them from recurringWhy join Hydra HostCompetitive salary We pay fairly and transparentlyHealthcare coverage Medical, dental, vision for you and your dependentsFully remote team Remote-first with hubs in Phoenix, Boulder, Miami and periodic team offsitesDirect impact Your work will shape how thousands of GPU clusters get deployed and operated. Early team means your fingerprints are on everythingThe AI infrastructure layer is being built right now. Companies are scrambling to secure GPU capacity, deploy clusters, and monetize excess compute. We're at the center of that transformation./You'll work with world-class customers deploying next-gen AI hardware. You'll help solve real infrastructure challenges - not hypothetical SaaS edge cases. And you'll do it alongside a team that values craftsmanship, and moving fast without breaking things (especially GPUs).