Operations & Fulfillment Lead – (Fashion)
Role Overview
This is a hands-on operations role where you'll manage daily execution tasks, including packaging, QA checks, shipping coordination, and team oversight for CS, operations, shipping, and inventory teams. As a mid-level to senior position, you'll work closely with founders to ensure smooth business operations and have the potential to grow into a senior leadership role like COO. The hire will directly impact operational efficiency and team performance in a fashion startup environment.
Perks & Benefits
This role offers remote work flexibility, though it requires willingness to work onsite in Makati, indicating potential hybrid or location-specific expectations. It starts as part-time with full-time leadership potential over time, providing clear career growth opportunities into roles like COO. The culture emphasizes a humble, learning-oriented attitude in a startup setting, with tools like Slack used for communication.
Full Job Description
This is a hands-on operations role where you’ll support the founders directly and take responsibility for crucial tasks that keep the business running smoothly. From packaging and QA checks to shipping carrier coordination, plus helping hire and organize part-time staff, you’ll be at the heart of how we execute. Over time, the right candidate can grow into a senior operational leadership role — with the possibility of becoming COO as the company scales.
What you’ll do:
Do all of daily execution part that founders needed
Ensure all shipping operations are accurate and on time with managing team
Communicate with founders to plan shipments and reporting properly
Check shipment sheets and prioritize deliveries. If problem happens find the way to solve it.
Monitor team performance, catch mistakes, and introduce improvements
Basically managing a CS/Ops team. You will be head of CS / Operations, Shipping/ Inventory teams
Qualifications:
WILLING TO WORK IN MAKATI ONSITE
Humble attitude, eager to learn and grow with a startup
2+ years of experience in a related field (experience not limited to shipping)
Experience working closely with founders or executives
Comfortable using Slack and other tools
Comfortable speaking English
Role:
Part-time to start — full-time leadership potential over time
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