Operations Associate
Role Overview
This is a junior to mid-level generalist operations role at a fast-growing AI startup, where you'll handle day-to-day logistics, support hiring and onboarding, manage expenses, and assist with various projects across finance, vendor management, and office operations. You'll work closely with leadership to improve internal processes and build scalable systems, impacting the company's efficiency and growth. The role involves a mix of administrative tasks and strategic initiatives, requiring adaptability and problem-solving in a dynamic environment.
Perks & Benefits
This is an on-site role in Union Square, NYC, not remote, with a competitive base salary range of $120,000–$150,000 plus equity and full benefits. The company offers a fast-paced, collaborative culture with opportunities for career growth in a well-funded startup backed by top investors. Perks likely include standard tech benefits such as health insurance and retirement plans, with a focus on meaningful impact and learning across all startup functions.
Full Job Description
Profound is on a mission to help companies understand and control their AI presence. As our Operations Associate, you will be at the heart of everything that keeps Profound running, helping the team move faster, stay organized, and scale smoothly as we grow.
This is a true generalist role for someone who loves variety, thrives on solving problems, and wants to see how every part of a fast-growing startup works, from people to finance to office operations.
What you’ll do
Keep the company running day to day by managing logistics, tracking expenses, scheduling, and keeping things organized
Support hiring and onboarding by coordinating with recruiters, scheduling interviews, and helping new hires get up to speed
Assist with operations projects across the company, including investor updates, vendor management, and new office setup
Partner with leadership to improve internal processes and build systems that scale
Coordinate with accountants and vendors to ensure bills are paid and records are accurate
Help plan company events, offsites, and track employee milestones
Take on special projects as needed, from managing supplies to supporting strategic initiatives
Act as a low-ego problem solver where no job is too big or too small, whether drafting a board update, fixing Wi-Fi, managing the pantry, or celebrating a team win
Who you are
1 to 3 years of experience in operations, investment banking, consulting, or a similarly fast-paced environment
Exceptionally organized, detail-oriented, and reliable
Strong communicator who keeps things moving and people aligned
Comfortable juggling multiple projects and priorities
Low ego and high ownership, taking pride in doing whatever needs to get done
Thrive in ambiguity and enjoy learning how every part of a startup works
Location
This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $120,000 to $150,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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