Office Manager

About the job

Skimmer is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space).

Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)

We were recently honored to be the 6th Fastest Growing Company in Austin (ABJ), # 163 on the Deloitte Fast 500, and one of Built In Austin's “Best Startups,” but the one we’re most proud of is being one of Austin's Best Places for Working Parents.

At Skimmer, We:

• Realize our customers' success is our success.

• Build humble, diverse teams who have fun winning.

• Drive results with urgency.

• Earn trust through transparent communication.

Who are you?/About You:

Do you love helping companies run efficiently by doing whatever is needed?

We promise that no day at Skimmer will be the same, so if you like variety, working across different teams, and taking pride in making sure your team has everything they need, this job is for you.

Our ideal candidate will be proactive, adaptable, and able to manage multiple tasks efficiently with a positive attitude. You will be the point person for managing our Austin office, coordinating supplies, handling various vendor relationships, and keeping our swag closet and snack supplies fully stocked.

You will also be an integral part of onboarding and offboarding, Skimmer event planning and execution, and maintaining our company culture.

This role, based in East Austin, TX (78702 zip code), reports to our VP, People, and supports our entire team with a focus on Marketing and Finance. We expect someone in the office 3+ days/week to handle Office Management responsibilities.

What You'll Do:

Office Management:

• Ensure the office environment is organized, clean, stocked, and functioning efficiently.

• Coordinate all office needs, working with building management and all office-related vendors to keep the space and tech of the office working well in support of our employees.

• Remotely manage our Toronto co-working space agreement

• Manage multiple vendor relationships- landlord, IT, cleaning, trash, HVAC, and more.

• Oversee office supplies, equipment, and inventory, and keep us stocked up in a cost-efficient way.

• Manage incoming and outgoing mailings, getting everything where it needs to be.

• Manage office space setup and supplies for new employees and visitors.

• Be a positive part of the office vibe- caring about our employees and making the office a welcoming and accommodating place to visit.

• Be proactive with the Office Calendar- understanding space weeks as they vary from week to week

• Order office meals from a variety of restaurants to explore the amazing variety of Austin-based culinary choices

Administrative Support:

• Help certain ELT members with their calendar management, travel arrangements, receipt management, and scheduling

• Jump into projects in order to handle logistical pieces to make the projects run smoothly

• Be the backup for Payroll and other administrative People Operations tasks

• Own all necessary mailings- shipping new hire swag boxes, event materials, and any other postal needs

• Manage rideshare business accounts, make restaurant reservations, hotel, and space arrangements

• Send NDAs and other sensitive documents when required

• Other duties as assigned.

Events Management:

• Work with cross-functional teams to ensure branding, invitations, and agendas are well coordinated and aligned to the event’s goals.

• Be the “boots on the ground” for all event needs- problem solving and detail planning as required

• Be one step ahead of all event needs- making sure that everything is where it needs to be and all details are attended to.

Marketing Responsibilities:

• Assist with detail work (shipping, travel, staffing) of marketing events, working to delight our customers with Skimmer experiences.

• Owner of merch- order whatever merchandise is needed- ensuring branding, sizing, and functionalities are met. Keep all merch organized and available as needed.

About you/What You Bring:

• Proven administrative experience in a similar role in a fast-paced, tech-focused, high growth environment.

• Exceptional organizational skills with the ability to multitask and prioritize effectively.

• Excellent written and verbal communication skills.

• Highly proficient with productivity tools (Google Suite and Slack preferred).

• Excited to adopt AI into workflows to improve efficiency.

• Detail-oriented with a proactive approach to problem-solving.

• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Familiarity with project management tools (e.g., Monday, Notion, Asana, Trello).

• Experience working in the SaaS or tech industry a plus.

• Previous experience in managing swag and event coordination.

• A positive, flexible attitude and a willingness to adapt to a fast-changing environment.

Why You Want This Role:

• Be part of a rapidly growing SaaS company that is shaping the future of the pool industry

• Collaborative, dynamic, communicative, and inclusive work culture.

• Hybrid office environment with Global employees.

• Opportunities for professional growth and development.

• Competitive compensation and benefits package.

Benefits

• Competitive base pay + bonus potential

• Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)

• Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.

• Immediate access to 401(k) with company match

• Flexible PTO (MINIMUM of 10 days required every year)

• 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner

• Remote work friendly

• Comprehensive learning and development budget

• A manager dedicated to your development

At Skimmer we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

We also acknowledge that there is no “perfect” candidate - if you fulfill the majority  of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.